BSOD - various versions of 0x0000007E

[Neeskens]

Running Windows732 bit, 4 gig of ram.

Computer very slow to boot and then will either boot to a desktop that is frozen, or will hang at the "Welcome" screen for a while and then crash to a BSOD with several different versions of a 0x00000007E error.

Error message mentions BIOS and turning of caching and shadowing.

I have run multiple malware and virus checks (nothing showed up) and defragged the drive.

Took out and cleaned contacts of ram and video card.



Might boot normally on occasion but that is increasingly rare.

Noticed today that after a boot to frozen screen the CPU usuage was at either 0% or up to 2%.

Any help/hints etc would be appreciated....(keep in mind I'm very close to being a noob)

 

[koolkat77]

Please post the files following: http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Perform a clean boot and tell us the results.

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

 

[Neeskens]

View attachment 258115

 

[koolkat77]

Start Menu\Programs\avast! Internet Security	Public:Start Menu\Programs\avast! Internet Security	Public
MSC	"c:\program files\microsoft security client\msseces.exe" -hide -runkey	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

First thing, you shouldn't be running two antivirus apps together. Please remove Avast! Internet Security: using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Please keep only Microsoft Security Essentials. It does not cause any BSOD.

Perform a System File Check to check the integrity of all protected Windows 7 :

1. Click on the start rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type

   SFC /scannow

Full tutorial here:

• SFC /Scannow Command - System File Checker

Disk Check on your hard drive for file system errors and bad sectors on it.

• How to run Disk Check on Windows 7

Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Upload a screenshot of your hard disk using CrystalDiskInfo:

• CrystalDiskInfo Standard Edition
• How to Upload and Post a Screenshot and File in Seven Forums

Make a hard drive test from the hard drive manufacturers website:

• Hard Drive Diagnostic Procedure

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Note

Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

   Information

Errors are sometimes found after 8 passes.

   Tip

Do this test overnight, before going to bed.

If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:

• http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

Let us know the results.

BSOD BUGCHECK SUMMARY

Built by: 7601.18044.x86fre.win7sp1_gdr.130104-1431
Debug session time: Tue Mar  5 14:34:04.717 2013 (UTC + 6:00)
System Uptime: 0 days 0:03:40.340
Probably caused by : hardware_disk
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 

[Neeskens]

Thaks very much for replying, appreciate it - I'll attempt to give all this a go tonight and post the results.


Edit: I altered the start-up menu the other day myself but somehow disabled audio...last night I just restored default start-up and it's ok again,.

How am I supposed to know which items can and cannot be disabled from the start-up?

 

[koolkat77]

Check method 3, point number 4.

 

[koolkat77]

Any update?