BSOD when booting laptop from sleep

[Pleonasm]

Hello everyone, this is my first post on here

I recently tried to start up my laptop from sleep mode, just opening the lid, and it started up normally and I entered my password like normal, but once the desktop loaded it went to the blue screen. I didn't have any time to read the error codes because I wasn't looking at the computer at first, and just caught it at the end of the BSOD.

I looked at some of the info in BlueScreenView and it said the problem might be with ntoskrnl.exe, if that is any help.

Any help is greatly appreciated!

 

[VistaKing]

Lets run a SFC /scannow

Open an elevated command prompt . Click on the rb: button type CMD inside Search programs and files . Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens to C:\Windows\System32>_

Type

SFC /scannow

Press <ENTER>

If it locates any corrupted files upload the CBS.log file

 

[Pleonasm]

I ran the scan and when it finished it said "Windows Resource Protection did not find any integrity violations."

 

[VistaKing]

That is good .

Lets run a memory test

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Take a close look at Part 3 if any Errors come up

 

[Pleonasm]

Okay I'll have to run this overnight cause I have some work to finish up first and I will post the results in the morning ASAP.

Thank you for your help

 

[VistaKing]

It's better if you run it overnight

Uninstall These programs

avast! Free Antivirus
DAEMON Tools Lite
Spybot - Search & Destroy 2

Install MSE instead of AVAST

 

[Pleonasm]

Okay so I ran the memory test overnight, and it didn't get through the full 7 tests like the post you linked said, but it went through 5 and didn't give any errors. (I can run it again tonight if 7 tests are really needed)

Also I uninstalled those programs you listed.

 

[VistaKing]

Looking at your dump file . AVast was causing your BSODs

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiSystemServiceExit+245

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6

FAILURE_BUCKET_ID:  X64_RAISED_IRQL_FAULT_[COLOR="Red"]AvastSvc.exe[/COLOR]_nt!KiSystemServiceExit+245

BUCKET_ID:  X64_RAISED_IRQL_FAULT_[COLOR="Red"]AvastSvc.exe[/COLOR]_nt!KiSystemServiceExit+245

Followup: MachineOwner

 

[Kaktussoft]

Hello everyone, this is my first post on here

I recently tried to start up my laptop from sleep mode, just opening the lid, and it started up normally and I entered my password like normal, but once the desktop loaded it went to the blue screen. I didn't have any time to read the error codes because I wasn't looking at the computer at first, and just caught it at the end of the BSOD.

I looked at some of the info in BlueScreenView and it said the problem might be with ntoskrnl.exe, if that is any help.

Any help is greatly appreciated!

Startup from sleep, or from hibernation?

 

[Pleonasm]

Looking at your dump file . AVast was causing your BSODs

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiSystemServiceExit+245

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6

FAILURE_BUCKET_ID:  X64_RAISED_IRQL_FAULT_[COLOR="Red"]AvastSvc.exe[/COLOR]_nt!KiSystemServiceExit+245

BUCKET_ID:  X64_RAISED_IRQL_FAULT_[COLOR="Red"]AvastSvc.exe[/COLOR]_nt!KiSystemServiceExit+245

Followup: MachineOwner

Ohh wow okay well I uninstalled Avast so hopefully the BSOD won't happen again. Thanks for your help!

Startup from sleep, or from hibernation?

I think it might have been hibernate actually, sorry for misleading title, I forgot I actually changed that a couple days ago lol.