BSOD when changing Windows Appearance Settings

RWBlade

New member
Local time
10:39 AM
Messages
1
Hi there,

I'd appreciate it if somebody could tell me if this BSOD is anything for me to be concerned about. OS is Win 7 Pro x64 and the laptop is a HP 8740W. The system is rock solid as far as I know (it's stress-tested very often) and this is the first BSOD I've managed to get out of it. Win 7 was freshly installed around 2 weeks ago on the system and everything was updated. When the BSOD occurred I wasn't really doing anything except changing the Windows Appearance settings.

I didn't manage to grab what it said on the BSOD screen except Win32k.sys.

Files attached. Many thanks :).
 

My Computer

OS
Win 7 Pro x64
Software Concerns:
It appears you have Comodo Internet Security and Avira installed. This may cause conflicts since they both accomplish the same tasks. When they scan or use the same system resources simultaneously, it can result in instability or blue screen crashes. Please choose one or the other.​


Analysis:
Crash resulted from the use of PDF-XChange Viewer. Probably not the cause; I suspect the two security programs conflicting caused the crash.​
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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