BSOD when computer idle (or no pattern)

SnowMonkey

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11:54 AM
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2
Resently I've been getting BSOD almost daily. After they started I reinstalled everything with the help of ASUS recovery disks, but no luck there. So far I haven't been able to detect any pattern, except maybe for the fact that they seem to happen when my computer is idle, for ex when left on for overnight.
Not sure if related but I've also been getting the error message ""the ordinal 459 could not be located in the dynamic link library urlmon.dll" for example when trying to access BlueScreenView help.
Any help would be much appreciated.


Edit. I ran Bluescreen Viewer which gave attached info. If someone would be able to help me to interpret them I would be very grateful (in case they are of any help).

Edit 2 (after Arc's kind response)

thx Arc for your reply.
After my last posts, i did the following:
I reinstalled IE 8 and updated it. So far it seems that it may have solved the DLL file problem.
I also went to Asus website and downloaded and installed an (earlier) usb driver which seems to have solved a problem, I had noticed with my usb ports (they kinda crashed… they first seemed to work but after a while gave an error message).
Now I’m not sure weather or not those two have been enough to solve the BSOD, too. So, I would be very grateful if you indeed could take a look at those files that you asked me to upload, to see if there’s still something I could/should do.
thx in advance for any tips and suggestions
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS N73JF
OS
Windows 7 Home Premium, 64 bit
CPU
Intel Core i5 2,53 GHz
Memory
6 GB
Graphics Card(s)
GeForce GT425 M 1GB
Hard Drives
os (C:) 149 GB
Data (D:) 427 GB
external hard disk Seagate
Antivirus
norton 360
Browser
google chrome
Hi SnowMonkey.

Upload your MSINFO32.nfo file.

  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Also upload the list of all the third party drivers Using NirSoft DriverView :

  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
We need to look at some more places.
_____________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 5, fffffa800858ab20}

[COLOR=Red]Probably caused by : usbhub.sys[/COLOR] ( usbhub!UsbhHubProcessChangeWorker+ec )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR=Red]BUGCODE_USB_DRIVER [/COLOR](fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
Arg4: fffffa800858ab20, TimeoutContext - PortData

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8800f412a5c to fffff80002e8fbc0

STACK_TEXT:  
fffff880`035c4c18 fffff880`0f412a5c : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`035c4c20 fffff800`03186c93 : fffffa80`085a6050 00000000`00000001 ffffffff`dc3a58a0 fffff800`030352d8 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`035c4c80 fffff800`02e99261 : fffff800`03035200 fffff800`03186c01 fffffa80`05758000 fffffa80`06ee4c58 : nt!IopProcessWorkItem+0x23
fffff880`035c4cb0 fffff800`0312b73a : 00000000`00000000 fffffa80`05758040 00000000`00000080 fffffa80`05743040 : nt!ExpWorkerThread+0x111
fffff880`035c4d40 fffff800`02e808e6 : fffff880`033d3180 fffffa80`05758040 fffff880`033ddfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`035c4d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`0f412a5c cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbhub

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52954dd0

IMAGE_VERSION:  6.1.7601.18328

FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xfe_usbhub!usbhhubprocesschangeworker+ec

FAILURE_ID_HASH:  {b9c3ad3d-f5ac-262b-64c5-078b70d18563}

Followup: MachineOwner
---------
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Done, please see my original posting
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS N73JF
OS
Windows 7 Home Premium, 64 bit
CPU
Intel Core i5 2,53 GHz
Memory
6 GB
Graphics Card(s)
GeForce GT425 M 1GB
Hard Drives
os (C:) 149 GB
Data (D:) 427 GB
external hard disk Seagate
Antivirus
norton 360
Browser
google chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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