Solved BSOD when trying to sleep

regc

New member
Local time
12:50 AM
Messages
3
Hello guys, need a little help here. Recently my laptop has been having issues with sleeping - everytime I try to sleep it, it will hang & crash.

Minidump is attached, hopefully someone is able to solve the problem.

If there is any details that you need (system config, etc) please do state, I'll be more than willing to provide you with the info. Thanks in advance!
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15
OS
Windows 7 64-bit
CPU
Intel i5-460M
Motherboard
-
Memory
8GB 1333MHz DDR3
Graphics Card(s)
nVidia GeForce 420M
Sound Card
-
Monitor(s) Displays
-
Screen Resolution
1920x1080
PSU
-
Case
-
Cooling
-
Keyboard
-
Mouse
-
Internet Speed
-
In the bottom left corner of your post, click on system specs. then update your specs so people will know what hardware we're dealing with. It will make it easier to diagnose your problem.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Updated. Hopefully it is of help. Thanks!
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15
OS
Windows 7 64-bit
CPU
Intel i5-460M
Motherboard
-
Memory
8GB 1333MHz DDR3
Graphics Card(s)
nVidia GeForce 420M
Sound Card
-
Monitor(s) Displays
-
Screen Resolution
1920x1080
PSU
-
Case
-
Cooling
-
Keyboard
-
Mouse
-
Internet Speed
-
The problem relate to Intel Wifi driver (NETw5s64.sys) and Daemon/Alcohol (sptd) so I would suggest to update the Intel driver and remove sptd.
Then we'll see how things go.

Code:
0: kd> !devobj fffffa800a7b8050 f
fffff80003a74f90: Unable to get value of ObpRootDirectoryObject
Device object (fffffa800a7b8050) is for:
 InfoMask field not found for _OBJECT_HEADER at fffffa800a7b8020
 \Driver\NETw5s64 DriverObject fffffa800a4032e0
Current Irp 00000000 RefCount 0 Type 00000017 Flags 00002050
DevExt fffffa800a7b81a0 DevObjExt fffffa800a7b98c0 
ExtensionFlags (0x00000800)  
                             Unknown flags 0x00000800
AttachedDevice (Upper) fffffa800a7a18d0 \Driver\vwifibus
AttachedTo (Lower) fffffa8008024790Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 \Driver\ACPI
Device queue is not busy.
0: kd> !drvobj fffffa800a4032e0 f
fffff80003a74f90: Unable to get value of ObpRootDirectoryObject
fffff80003a74f90: Unable to get value of ObpRootDirectoryObject
Driver object (fffffa800a4032e0) is for:
 \Driver\NETw5s64
Driver Extension List: (id , addr)

Device Object list:
fffffa800a7b8050  

DriverEntry:   fffff880055b5064    NETw5s64
DriverStartIo: 00000000    
DriverUnload:  fffff88001978cb0    ndis!ndisMUnloadEx
AddDevice:     00000000    

Dispatch routines:
[00] IRP_MJ_CREATE                      fffff880018d0d20    ndis!ndisCreateIrpHandler
[01] IRP_MJ_CREATE_NAMED_PIPE           fffff88001967490    ndis!ndisDummyIrpHandler
[02] IRP_MJ_CLOSE                       fffff880018d0560    ndis!ndisCloseIrpHandler
[03] IRP_MJ_READ                        fffff88001967490    ndis!ndisDummyIrpHandler
[04] IRP_MJ_WRITE                       fffff88001967490    ndis!ndisDummyIrpHandler
[05] IRP_MJ_QUERY_INFORMATION           fffff88001967490    ndis!ndisDummyIrpHandler
[06] IRP_MJ_SET_INFORMATION             fffff88001967490    ndis!ndisDummyIrpHandler
[07] IRP_MJ_QUERY_EA                    fffff88001967490    ndis!ndisDummyIrpHandler
[08] IRP_MJ_SET_EA                      fffff88001967490    ndis!ndisDummyIrpHandler
[09] IRP_MJ_FLUSH_BUFFERS               fffff88001967490    ndis!ndisDummyIrpHandler
[0a] IRP_MJ_QUERY_VOLUME_INFORMATION    fffff88001967490    ndis!ndisDummyIrpHandler
[0b] IRP_MJ_SET_VOLUME_INFORMATION      fffff88001967490    ndis!ndisDummyIrpHandler
[0c] IRP_MJ_DIRECTORY_CONTROL           fffff88001967490    ndis!ndisDummyIrpHandler
[0d] IRP_MJ_FILE_SYSTEM_CONTROL         fffff88001967490    ndis!ndisDummyIrpHandler
[0e] IRP_MJ_DEVICE_CONTROL              fffff88001967020    ndis!ndisDeviceControlIrpHandler
[0f] IRP_MJ_INTERNAL_DEVICE_CONTROL     fffff88001967490    ndis!ndisDummyIrpHandler
[10] IRP_MJ_SHUTDOWN                    fffff88001967490    ndis!ndisDummyIrpHandler
[11] IRP_MJ_LOCK_CONTROL                fffff88001967490    ndis!ndisDummyIrpHandler
[12] IRP_MJ_CLEANUP                     fffff88001967490    ndis!ndisDummyIrpHandler
[13] IRP_MJ_CREATE_MAILSLOT             fffff88001967490    ndis!ndisDummyIrpHandler
[14] IRP_MJ_QUERY_SECURITY              fffff88001967490    ndis!ndisDummyIrpHandler
[15] IRP_MJ_SET_SECURITY                fffff88001967490    ndis!ndisDummyIrpHandler
[16] IRP_MJ_POWER                       fffff8800191af80    ndis!ndisPowerDispatch
[17] IRP_MJ_SYSTEM_CONTROL              fffff8800193bee0    ndis!ndisWMIDispatch
[18] IRP_MJ_DEVICE_CHANGE               fffff88001967490    ndis!ndisDummyIrpHandler
[19] IRP_MJ_QUERY_QUOTA                 fffff88001967490    ndis!ndisDummyIrpHandler
[1a] IRP_MJ_SET_QUOTA                   fffff88001967490    ndis!ndisDummyIrpHandler
[1b] IRP_MJ_PNP                         fffff88001973110    ndis!ndisPnPDispatch
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64 SP1
CPU
AMD A10-5800K
Motherboard
ECS A55F2-M3
Memory
4.00GB Dual-Channel DDR3
Graphics Card(s)
ATI AMD Radeon HD 7660D
Sound Card
Steelseries Siberia
Monitor(s) Displays
1366x768
Hard Drives
WDC 3 TB
Seagate 500 GB
Internet Speed
2 Mbps
Thanks guys, reinstalling the driver & uninstalling Connectify solved the problem. :D
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15
OS
Windows 7 64-bit
CPU
Intel i5-460M
Motherboard
-
Memory
8GB 1333MHz DDR3
Graphics Card(s)
nVidia GeForce 420M
Sound Card
-
Monitor(s) Displays
-
Screen Resolution
1920x1080
PSU
-
Case
-
Cooling
-
Keyboard
-
Mouse
-
Internet Speed
-
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