I am running Windows 7 Home Premium 64bit, the PC itself is just over a year old.
I have started to play an online game again, possibly the first time since I got this computer. It seems to crash only when I use the game and happens after being online different periods of time.
I ran the memtest and found no problems.
I ran the windows driver verifier and found I got a blue screen on it with eset security so I replaced that and still I get the blue screens while on this game.
I have attached all the files asked for in the instructions.
Cheers,
Hugh
None of these were driver verified.
First thing to do is to remove sptd.sys
Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.
They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.
Use this SPTD uninstaller DuplexSecure - Downloads
DuplexSecure - FAQ
when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
Second run a system file check
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW
It may need to be run up to three times before sucessful
Read here for more information
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Let us know the results from the report at the end.
If both of these come back ok run these two
1-Memtest.
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.
Memtest86+ - Advanced Memory Diagnostic Tool
*Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.
Test the sticks individually, and if you find a good one, test it in all slots.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
2-Driver verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).
In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html
