BSOD while running firefox. Computer has been running terrible.

[JSull13]

I was not able to get perfmon /report to work, so I only have the BSOD report.

 

[JSull13]

http://speccy.piriform.com/results/ympS4lbdss8obb26dhwFSnD

 

[JSull13]

And I believe this is the last thing I needed to post.

 

[writhziden]

Problem Devices:

Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	This device is not present, is not working properly, or does not have all its drivers installed.
avast! Network Shield Support	ROOT\LEGACY_ASWTDI\0000	This device is not present, is not working properly, or does not have all its drivers installed.

No .dmp files were included in your crash reports. Use 2. in OPTION TWO of http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html to configure your system to create the crash reports. Also, do not use any file cleaners like CCleaner or Windows Disk Cleanup to clean your system since these can delete .dmp files.


As to Windows "running terrible" refer to: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html to see if it is being caused by application or services conflicts.

 

[JSull13]

I haven't used any cleaners since the problem started. Practically everywhere I went to resolve this issue warned about doing those without knowing what you're doing. Also, I've done the clean start up thing and I don't believe that to be the problem. Lastly, after I've done the mini dump thing, should I do another BSOD report and post it again?

 

[writhziden]

Only do the BSOD report instructions from the forum if you have had a crash since running the registry file for generating the minidump .dmp files. We'll await another crash, and when you have one, follow the instructions again and upload the files.

 

[JSull13]

Okay, can do. But I actually think that the BSOD thing was just an instance of unluckiness. I mean, for the past few days, programs on my computer stop responding... then even the taskbar stops responding. I can move the mouse pointer, but things won't respond. But it usually starts working again in about a couple of seconds. But I installed super anti spyware and delete like... 55 things of adware and a trojan... and after I deleted them, my computer bluescreened. It hasn't bluescreened before or after that incident... so I don't know what's wrong.

 

[writhziden]

You have a number of side by side errors involving Steam and Skype. Recommend re-installing both programs. Fully uninstall them through Start Menu -> Control Panel -> Uninstall a program, and then install the latest version from their download sites. I would also recommend uninstalling Microsoft Security Essentials and then reinstalling from Microsoft Security Essentials - Free Antivirus for Windows since there are a few errors relating to it (probably caused by the virus/trojan you had).

There is also an error with Event ID 10 that is common in Windows 7. It can be solved with Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2


You have a lot of these:

Event[21]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-04-05T06:27:20.498
  Event ID: 7001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JimmieJr
  Description: 
The Computer Browser service depends on the Server service which failed to start because of the following error: 
The dependency service or group failed to start.

Due to the frequency of this error, it may be causing performance issues. To resolve it...

• For the services, if you
  • open the Start Menu and type Services into the Search programs and files, you will get a few options.
  • Right click on the option with gears as the icon and Run as administrator.
  • Right click any services that are complaining that their dependencies are not running (you can find these through the Event Viewer logs).
  • Click Properties.
  • Go to the Dependencies tab, and in the first box, a list of services that service depends on will be given.
  • Write down the services that need to start for dependencies to be resolved.
  • Make sure these services are all set to start automatically by
    • right clicking those services,
    • clicking properties,
    • going to the General tab,
    • and making the Startup type is Automatic.

 

[JSull13]

Man. I really didn't want to uninstall steam... but thanks. I'll get right on that. Also, I had Microsoft Security essentials when the problem initially started but it couldn't find any viruses or anything so I uninstalled it for Avast and the super anti spyware.

 

[writhziden]

You can backup your Steam applications to an external drive before uninstalling, or even back them up to your system drive since it is only going to be off the system for a short time. I would backup to an external, personally. I have my own games backed up that way, and it makes it much easier to re-install if I have to do a clean install of Windows at some point.

 

[JSull13]

Okay, I uninstalled Steam and Skype, I used Microsoft's Fix it program for the Event ID 10 thing and I don't know how to check in the event viewer logs if any of the services have dependency issues... since then, my computer has blue screened twice and now it just stopped responding (except for the mouse and firefox would work except another program's window overlapped it and would not minimize) then my computer's screen went black and would not respond. My computer also just went mostly unresponsive for about 2-5 minutes... I think I'm just making things worse.

 

[writhziden]

Don't see how it would make things worse to find problems and correct them... I checked in Event Viewer for you and included the code for the event viewer error that had the service that was complaining. The Computer Browser service is the one you need to check the dependencies for. Make sure the Server and Workstation services are starting. The Security Accounts Manager, Remote Procedure Call, Network Store Interface Service, DCOM Server Process Launcher, and RPC Endpoint Mapper services also need to start.

I also recommend following the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with your latest crash reports.