Can only access internet in safe mode

Rmarie

New member
Local time
10:18 AM
Messages
1
Hello,

Our computer can no longer access the internet. It thinks it's connected and reports no problems on diagnostics, but is saying "error code: connection refused"

I can access internet in safe mode

I have:

Ran malware bytes and super anti spyware in safe mode. It found a few things and removed them. Still no internet access.

Restored the computer to the 25th, it was working then.

Disabled windows firewall and all other firewalls

Ensured that the box was unchecked and blank in LAN settings on ie explorer

I have tried ie, chrome and Firefox

Uninstalled the latest windows update. The problem occurred right after the update.

Updated internet driver

I'm at a loss
 

My Computer My Computer

At a glance

Windows vista home basic
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows vista home basic
Welcome to the Seven Forums.

I don't have a Vista OS to test things on at the moment, but I'll help as best I can. Most things should be the same as on W7 :-)

You might want to try the steps mentioned here:
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

It would help us to help you if you could fill out your system specs:
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html
and post the info for item #6 from here:
http://www.sevenforums.com/network-...ts-before-posting-your-networking-thread.html
(we don't need the Wi-Fi info)
 

My Computer My Computer

At a glance

W7 Pro SP1 64biti78GBIntel HD Graphics
Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Hello,

Our computer can no longer access the internet. It thinks it's connected and reports no problems on diagnostics, but is saying "error code: connection refused"

I can access internet in safe mode

I have:

Ran malware bytes and super anti spyware in safe mode. It found a few things and removed them. Still no internet access.

Restored the computer to the 25th, it was working then.

Disabled windows firewall and all other firewalls

Ensured that the box was unchecked and blank in LAN settings on ie explorer

I have tried ie, chrome and Firefox

Uninstalled the latest windows update. The problem occurred right after the update.

Updated internet driver

I'm at a loss

You may have to post in the Vista Forums since they have a better knowledge of WinVista.
 

My Computer My Computer

At a glance

Windows 7 Professional 32-bit/Windows 8 64-bi...Intel Core 2 Quad Q6600/Intel Core i7 4790/In...2GB/16GB/4GBIntel G33/G31 Express(Vostro)/NVIDIA GeForce ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
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