Solved Cannot install Adobe Elements 10

[frodi]

I have Adobe Elements 10, which came on a disk bundled with Wacom Intuos 5. I ran the disk and all went well until it had installed all the files, then it rolled back and undid the install. I have tried to copy the files to a folder, that did not work. I tried to run it as administrator, that did not work either. I searched for registry entries, there aren't any. I ran the Microsoft installer, and that didn't work. I am stumped. I would like to install this Application. Any help would be very much appreciated.

 

[nilank]

Download and install Microsoft Visual C++ 2010 Redistributable Package (x64), Download .NET Framework Version 4.5 - FileHippo.com and Download .NET Framework Version 3.5 SP1 - FileHippo.com.

Now try reinstalling Adobe Elements 10. Does it work now?

 

[frodi]

Hi nilank, I have .NET Framework Version 4.5 and Microsoft Visual C++ 2010 (x64). However I cannot dl NF Version 3.5 SP1. Will have another go tomorrow. Thank you for your help.

 

[frodi]

Still cannot install. It seems that I need the .msi file and I cannot dl it, the computer won't accept it. Do you know a way around this?

 

[Britton30]

Can you post a snip of the error you get?
I personally won't DL system files from other than windows update, it know what is best based on your specific setup.

 

[frodi]

Yes, I dl'd all of the suggested items, sadly still no luck. I seem to be missing the Installer.msi file and cannot dl that to my machine.

 

[frodi]

This is what I get after the install has rolled back the installation.

 

[nilank]

I seem to be missing the Installer.msi file and cannot dl that to my machine.

Can you elaborate a bit more on this part?

 

[Britton30]

Did you interact with the PC in any way during the install?

 

[frodi]

Thanks Britton and nilank for your help, but I have solved the problem by installing the disk in Built-in Administrator mode. So all is well.

 

[Britton30]

You're welcome, glad you got it installed.