"Cannot open default email folders. Server is not available"

Devux

The Polar Bear
Power User
Local time
7:53 PM
Messages
272
Location
Las Vegas
Hey guys,
I have a user who is using Outlook 2010, and intermittently recieves the error "Cannot open default email folders. Server is not available." When she receives this error, outlook closes. Looked in the event viewer when it crashed it made this:
P1: 300111
P2: 14.0.6029.1000
P3: heqz
P4: 0x80040111
She is connecting to a POP3 account online, everything checks out in the "mail" settings in the control panel. Her .pst files aren't too big.
I've tried a repair install, an uninstall followed by a fresh install, and updating to SP1 for Office 2010. Nothing seems to be helping, it is hit and miss when it does it, which makes it that much harder to troubleshoot. Any thoughts?
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire TimelineX AS4820T-6645
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3 380M(2.53GHz)
Memory
4GB DDR3 1066
Graphics Card(s)
Intel HD Graphics 128MB VRAM
Screen Resolution
1366x768
Hard Drives
640GB 5400RPM SATA

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
Yeah, I've tried recreating the profile from scratch. Even without pointing to the .pst files it still has issues once in awhile. I am starting to think that it may be some sort of time out when it is trying to get to our email server in TX.
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire TimelineX AS4820T-6645
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3 380M(2.53GHz)
Memory
4GB DDR3 1066
Graphics Card(s)
Intel HD Graphics 128MB VRAM
Screen Resolution
1366x768
Hard Drives
640GB 5400RPM SATA
I had a similar problem a while ago, everything was as it had been for years, settings wise. Turned out my provider had changed the POP3 server protocol to demand a secure password. I just had to tick that box.
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
Windows 7 home premium x64
CPU
AMD FX-4100 AM3+ 3.6GHz 12MB Black Edition
Motherboard
Asus M5A97 Pro
Memory
Crsair vengeance 12Gb DDR3 1600MHz CL9
Graphics Card(s)
Asus GTX 560 1GB
Sound Card
Realtek onboard
Monitor(s) Displays
Hanns G 1680x1050 native
Hard Drives
OCZ 128Gb Petrol ssd
2x500 Gb Samsung
PSU
OCZ StealthXstream II 500W
Internet Speed
8Mb or better
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