Computer is slow and freezes whenever it is loading something.

[Nightmare2828]

Hi,

I have been using my laptop without problems for about 1 year and a half. Recently, about a week ago, it suddently started to be extremely slow and freeze whenever it is loading something.

When I open any website, when I open a picture folder, when I open paint or anything else, my computer just start to load slowly and then completly freeze. The only thing i can move is the mouse and nothing else. I can't open Task Manager and I cant click on anything else. After a couple minutes (depending on the weight of what i am loading i suppose) it will unfreeze and run ok until i click on something else.

Example:
Open streaming site > Freeze > Unfreeze > Click on video > Freeze > Unfreeze > Watch the video without clicking anything > Pause > Freeze > Unfreeze > Play > Freeze..... And so on.

My windows is also very slow to start and close. When my desktop appears, my taskbar theme sometimes changes (won't change multiple times during a single session, only when opening my computer) and i get a windows error (a popup alert, don't remember exactly what it said). Upon closing my computer, there is always explorer.exe running and has to be shutdown.

I have also noticed that my sound is lower then it used to be, even when it is completly maxed out you can barely hear. I'm not sure if it is related but i'm just pointing it out.

Once again, this randomly and suddently happened without any new programs or new websites visited.

I have run AVG antivirus, Malwarebyte antimalware, superantispyware and ccleaner without any improvement.

I need your help guys show me your magic
Thanks in advance.

 

[Nightmare2828]

Bump

 

[Jacee]

Download DDS from one of these links:
DDS.com
DDS.pif

• Disable any script blocking protection
• Double click the dds icon to run the tool.
• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt <--- will be minimized in the task tray
• Save both reports to your desktop.

Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.

 

[Nightmare2828]

Done, i have put them both in attachment since they are too long to post.
Tell me if I did anything incorrect or if i can do anything else.

thanks

 

[Nightmare2828]

bump

 

[Nightmare2828]

bump