Solved Computer Keeps Shutting Down without Going to Sleep

[Jesse Williams]

This is for Maxie, or anyone else who is willing to help. I can't get much help from the Windows 8 forum. But, I have a Windows 8.1 desktop that is shutting itself down automatically 30 minutes after the screen goes off. I have no idea what is wrong with it.

 

[Jesse Williams]

It also doesn't want to shut down after I shut it down myself. I have to manually shut it down.

 

[maxie]

So this Link has solved your problem .. That is good news ...


Fix Windows 8 and 8.1 Restart and Shutdown Problems by Disabling ?Hybrid Shutdown? Feature - AskVG

 

[Jesse Williams]

Yes, after I did what the link said it was instantly fixed.

 

[Jesse Williams]

Maxie, if the problem persists then I will let you know.

 

[maxie]

That is fine Jesse ...

 

[Jesse Williams]

When I booted it up this morning, it booted up like it was in restart mode. But, I followed the instructions per the article and entered the command in the command prompt (admin). So, let's see how it does today. It went to sleep normally last night. It just booted up in restart mode.

 

[maxie]

See how things go Jesse should be fine though ...

 

[Jesse Williams]

Okay

 

[Jesse Williams]

Just got in from work, and it's shut itself down again.

 

[maxie]

How long was the Computer running before it shut down ? ... Or did it shut down from Sleep ? ..

 

[Jesse Williams]

It was on today for about 5 hours and 30 minutes. It was supposed to go to sleep, but I don't think its going to sleep. I think its shutting itself down, and then it boots in restart mode. The power plan is set to balanced. The screen goes off in 10 or 15 minutes, and its supposed to sleep after 45 minutes.

 

[maxie]

I know you done a Restore did you remove Avast ? ....

 

[Jesse Williams]

Yes, I did a restore from Nov. 14th which is when it started this, and I have completely removed Avast. Do I need to restore it to an earlier point?

 

[maxie]

Has there been any freezes or crashed / Blue screens ? If not let it run and see what happens ..

 

[Jesse Williams]

I haven't noticed any, unless its doing them when I am away or when the screen is off. I will go to the event log and post back here if there are any recent events that pertain to this.

 

[Jesse Williams]

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/18/2014 1:34:20 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Cindy-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-11-18T19:34:20.870644600Z" />
<EventRecordID>6684</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">159</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xffffe00072394060</Data>
<Data Name="BugcheckParameter3">0xfffff8034ed40aa0</Data>
<Data Name="BugcheckParameter4">0xffffe00073e12740</Data>
<Data Name="SleepInProgress">4</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225473</Data>
</EventData>
</Event>

That's the first one.

 

[Jesse Williams]

Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 11/15/2014 4:29:04 PM
Event ID: 10110
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: Cindy-PC
Description:
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}" />
<EventID>10110</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-15T22:29:04.662340600Z" />
<EventRecordID>5702</EventRecordID>
<Correlation />
<Execution ProcessID="640" ThreadID="2536" />
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<UMDFHostProblem lifetime="{44D37A92-C1AF-4BC7-B669-D994E554C802}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
<Problem code="3" detectedBy="2">
</Problem>
<ExitCode>3</ExitCode>
<Operation code="259">
<Message>72448</Message>
<Status>4294967295</Status>
</Operation>
</UMDFHostProblem>
</UserData>
</Event>

 

[Jesse Williams]

Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 11/15/2014 4:29:04 PM
Event ID: 10116
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: Cindy-PC
Description:
The device Cindy's Galaxy S5 (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device in the shared process 1 more times before moving the device in its own process. Please contact the device manufacturer for more information about this problem.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}" />
<EventID>10116</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-15T22:29:04.677344200Z" />
<EventRecordID>5703</EventRecordID>
<Correlation />
<Execution ProcessID="640" ThreadID="2536" />
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<UmdfDeviceOffline lifetime="{44D37A92-C1AF-4BC7-B669-D994E554C802}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
<DeviceInfo>
<FriendlyName>Cindy's Galaxy S5</FriendlyName>
<Location>(unknown)</Location>
<InstanceId>USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_ANDROID\7&172CB52C&1&0000</InstanceId>
</DeviceInfo>
<RestartCount>1</RestartCount>
</UmdfDeviceOffline>
</UserData>
</Event>

 

[Jesse Williams]

Log Name: System
Source: Microsoft-Windows-Kernel-Boot
Date: 11/18/2014 1:34:15 PM
Event ID: 16
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Cindy-PC
Description:
Windows failed to resume from hibernate with error status 0xC0000001.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Boot" Guid="{15CA44FF-4D7A-4BAA-BBA5-0998955E531E}" />
<EventID>16</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-18T19:34:15.946514000Z" />
<EventRecordID>6665</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FailureStatus">3221225473</Data>
<Data Name="FailureMsgId">1170624</Data>
</EventData>
</Event>