Computer randomly blue screens

[writhziden]

Sadly, it appears you have faulty hardware beyond the RAM: Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP

The only other common cause of that crash is antivirus/firewall software. Old versions of Zone Alarm were known to cause that crash, but I do not see it on your system, so unless you are using another third party security program, it is likely hardware.

 

[padimus]

So my CPU is faulty or did I read the article wrong?

 

[writhziden]

Your CPU faulted due to hardware that faulted. It does not mean your CPU is faulty. My instinct is the problem is related to your motherboard. We already know you have a bad slot.

 

[padimus]

Hmm oh okay. Is there anything else I can do to make sure that's it? And thanks for everything you've done to help me

 

[writhziden]

I think regardless of whether there is other hardware that is faulty, the motherboard should be replaced for that bad slot. If the slot is bad, chances are it is not the only bad part on the board. If you want to run other hardware checks, I will provide some below.

• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing a CPU stress test using IntelBurnTest

It may also be worth looking at Hardware Troubleshooting Via System Stripdown

 

[padimus]

Okay I'll get on those tonight! I wanted to replace my MoBo when I got money anyway so if that is what's wrong that'll be awesome.

 

[padimus]

Real Temp will not launch, it's telling me my CPU is not supported. I'm going to use Speed Fan (friend recommended it to me) in it's place

 

[writhziden]

Speed Fan is fine. I normally do not recommend it since the interface is designed for more advanced users and changing settings can cause hardware problems for those who are unfamiliar with the program. If you are comfortable with it and have good guidance from your friend, then go ahead. Let us know how the hardware checks go.

 

[padimus]

Been trying to run the tests, only one I was able to "sorta" get done was the with FurMark and video card seemed to even out at about 93 degrees Celsius didn't have time to check anything else due to a blue screen right as I was starting to check it. And I got a BSOD that said Win32k.sys about 10 minutes into a Mass Effect 3 Multiplayer match not sure that'd be important or not but it looked different because it said specifically that. Have a great day!

 

[writhziden]

Any artifacts in FurMark when you ran it? Was FurMark still running at the time of the blue screen crash?

Please upload the latest crash reports for us to analyze.

 

[padimus]

I didn't see any artifacts, and I had stopped it. When I get back from class I'll upload the reports.

 

[padimus]

I hope that's what you wanted, sorry if it wasn't. Oh and the attached file is a new one.

 

[writhziden]

Was that crash report collected in Safe Mode? If not, I suspect you have malware/a virus on the system.

Crashes are related to memory and/or Ventrilo.exe

 

[padimus]

Yeah it was in safemode and if it's related to Ventrilo well then it's just another reason to move on over to mumble haha

 

[padimus]

Well I'm back! I got a new motherboard and I no longer get random blue screens five minutes after logging on, however after about 30 minutes of playing games (Dota2 and Diablo 3) my computer will begin to lock up for 5-10 seconds. It only does this while playing games. While surfing the web or doing anything else it works fine. It will lock up (usually) about 3 times then will result in a bluescreen with a Kernal Inpage Data Error. I've ran Memtest86+ and the Western Digital lifegaurd test mentioned earlier in the thread and both have found nothing.

 

[writhziden]

Please provide your latest crash reports for analysis.

 

[padimus]

When I was trying to get this it would close automatically so I rebooted and it worked fine. Before I rebooted it was saying that my HDD was full and now it's at 824gb/931gb, figured it would be worth mentioning.

 

[writhziden]

I do not recall whether I said this yet, but make sure AMD Vision Engine Control Center is not overclocking your graphics card without your knowledge.

Also, if you get messages that your hard disk is full when it is not, that means you should probably defragment the drive. http://www.sevenforums.com/tutorials/11733-disk-defragmenter-open-use.html


Windows has some nice command line flags for the defrag command. The -b and -w flags will defrag boot files and the boot registry items as well as compact the data to the center of the disk for faster access.

defrag c: -b
defrag -c -v -w
​

The first command optimizes boot performance for the Windows drive by defragmenting boot files and boot registry items.

The second command includes all drives on the system through the -c command and optimizes the drives by compacting the data to the center of the disk. Verbose output through the -v option is optional to provide the user with more information about the defrag tasks. The commands have to be run in an http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html.

For more flags, see http://www.sevenforums.com/tutorials/11733-disk-defragmenter-open-use.html.

 

[padimus]

Ok I've defragged and I turned off AMD Overdrive (only thing i could find that might make it overclock without my knowlege

 

[writhziden]

Alright, let us know if you have any new crashes. Best of luck!