Computer randomly blue screens

[writhziden]

How is the system running with the ASRock utility removed?

 

[padimus]

It is still Blue Screening when playing any game (not including in web browser games.)

 

[writhziden]

Crash reports/.dmp files?

 

[padimus]

It hasn't been generating any, I'll take a picture of it... I doubt it's anywhere near has helpful but it's better than nothing I suppose.

 

[writhziden]

The BugCheck code can yield some insights. Wish we could help you track this down. Yours is a real puzzle.

 

[padimus]

Sorry if it's going to blue screen it can at least generate a report. Inconsiderate computer. Anyway I got a BugCheck code.

 

[writhziden]

Yeah, it still points to something hard disk related...

I am going to go with my gut here.

• Run all but the advanced tests with SeaTools for HDDs.
  SeaTools for Windows
  
  SeaTools for DOS​

Maybe SeaTools will pick up on something that Western Digital Data Lifeguard missed...

 

[padimus]

Alrighty I'll get that done and let you know when it has finished.

 

[padimus]

It said it had passed all the basic tests that were available for me. :/

 

[writhziden]

Have you tried a different connection cable for the hard disk to the motherboard?

 

[padimus]

Okay I swapped out SATA cables as you suggested and it still blue screened but it made a report this time!

 

[writhziden]

Try removing the JMicron SATA driver. It is likely in Device Manager under IDE ATA/ATAPI controllers.

Device Manager: Click the Start Menu -> Type Device Manager into the Search programs and files box (do not hit enter) -> Right click Device Manager -> Click Run as administrator

Right click the JMicron driver, click uninstall, put a check in the box to delete driver software for the device, and hit OK. Restart your computer and let Windows install the appropriate drivers for your hard disk controller.


Also, please go to C:\Windows\System32\Drivers and rename AsUpIO.sys to AsUpIO.sys.bak and restart your computer.

 

[padimus]

Under IDE ATA/ATAPI controllers there is only ATA Channel 0, ATA Channel 0, ATA Channel 1, ATA Channel 1, Standard Dual Channel PCI IDE Controller and, Standard Dual CHannel PCI IDE Controller (They are all there twice.) But it also wasn't letting me run it as a administrator when I would right click and try to it would not give me any optoins other than open. I checked my user account control settings and I had changed them so I set them back to the default and reset. It is still not letting me run as a administrator. I went into the System32 folder and I cannot find any file named AsUpIO.sys. I did however when looking for JMicron SATA driver hit show hidden devices on Device Manager, find AsUpIO. Should I delete that through there? It is under Non-Plug and Play Drivers.

 

[writhziden]

Yes, delete/uninstall AsUpIO through Device Manager if possible.

Sorry, I was not aware that the options would not be there for Device Manager to run as administrator that way. If you are running as an administrative user, it won't matter. It will open in administrator mode anyway.


Did you find JMicron SATA anywhere, or any JMicron devices? They may show up as JMxxxx etc., and they may be hidden as you suspected.

 

[padimus]

Okay I uninstalled AsUpIO but I can't seem to find anything related to JMicron.

 

[writhziden]

Alright, we'll see how things go with just AsUpIO removed. We can try some steps for the JMicron controller a bit later if you still have problems.

 

[padimus]

That seemed to help a little... When opening Payday: The Heist all I had was a black screen and the computer was unresponsive. After I rebooted I tried Diablo III the game was unreponsive, only playing back maybe the last half second of audio in a loop, but I could move the mouse once every 30 seconds or so the game would become responsive for like 5 seconds and let close the game.

 

[writhziden]

Go to C:\Windows\System32\DriverStore\FileRepository\jraid_i.inf_amd64_neutral_f51f974c10e385a8\ and rename jraid.sys to jraid.sys.bak and then restart your computer.

See if that will provide more stability.

 

[padimus]

It says I need permission to do that, I googled it and clicked on a few different links and they all had different ways of getting permission. Which way would you recommend?

 

[writhziden]

Read through the following tutorials:

• Take Ownership of file - Vista Forums
  
  
• http://www.sevenforums.com/tutorials/122666-permissions-allow-deny-users-groups.html.