converter software help me!

AussieGuy92

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alright hi guys i need help i have the samsung mx-20 and it records it mp4 i found this software called converter someone made it, the software works with xp and vista but i can't get it to work proberly on windows 7 can you guys download it and install it and try and find a way to get it to install and work?

link to converter: Samsung SC-MX20

alll you need is a mp4 clip to test it but i will be happy if someone can just get it to install.

i know its a lot to ask but i hope there are some kind person that will help!
 

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Hi Stillfreefilms,
I downloaded and installed the application was able to run it fine. I guess it "The Fix For Samsung SC-MX20 Videos". First i got an error. Then i went in Right Clicked on complex.exe and ffmpeg.exe properties then went to Compatibility tab then select Vista SP 2. Then i ran the Click Here To Install.bat it opened fine.

So the Steps you could try

1, Right Clicked on complex.exe and ffmpeg.exe
2, Go to Compatibility tab
3, Check on the box "Run this program in compatibility mode for: Windows Vista (Service Pack 2)"
4, Then run the Click Here To Install.bat

To be honest I'm really not sure for what we use that application.

Hope that helps
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
maybey i did it wrong but when i go and trt and convert a clip it says this:
 

Attachments

  • Capture 2.PNG
    Capture 2.PNG
    1.9 KB · Views: 170

My Computer

Computer Manufacturer/Model Number
HP Pavilion p6795a
OS
windows 7 64 bit
CPU
intel core i5 3.30GHz Quad Core
Motherboard
HP
Memory
6gb
Graphics Card(s)
AMD RADEON HD 6450 1GB Dedicated
Sound Card
ATI HIGH DEFINITION SOUND
Monitor(s) Displays
LG
Screen Resolution
16:9 Hd
Hard Drives
1TB
Cooling
Fan
Keyboard
Wireless
Mouse
HP wireless keyboard and mouse
Internet Speed
fast enough
Other Info
Beast Of A Machine!
above is the message i get when i try and convert the video help?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion p6795a
OS
windows 7 64 bit
CPU
intel core i5 3.30GHz Quad Core
Motherboard
HP
Memory
6gb
Graphics Card(s)
AMD RADEON HD 6450 1GB Dedicated
Sound Card
ATI HIGH DEFINITION SOUND
Monitor(s) Displays
LG
Screen Resolution
16:9 Hd
Hard Drives
1TB
Cooling
Fan
Keyboard
Wireless
Mouse
HP wireless keyboard and mouse
Internet Speed
fast enough
Other Info
Beast Of A Machine!
Hi Stillfreefilms,
I downloaded and installed the application was able to run it fine. I guess it "The Fix For Samsung SC-MX20 Videos". First i got an error. Then i went in Right Clicked on complex.exe and ffmpeg.exe properties then went to Compatibility tab then select Vista SP 2. Then i ran the Click Here To Install.bat it opened fine.

So the Steps you could try

1, Right Clicked on complex.exe and ffmpeg.exe
2, Go to Compatibility tab
3, Check on the box "Run this program in compatibility mode for: Windows Vista (Service Pack 2)"
4, Then run the Click Here To Install.bat

To be honest I'm really not sure for what we use that application.

Hope that helps

Sorry i missed a step

Step 2 Right Click > Properties then Compatibility

Capture.JPG
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
so it says it cant find ffmpeg.exe i move it to the program folder but it wont go still i am considering installing xp.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion p6795a
OS
windows 7 64 bit
CPU
intel core i5 3.30GHz Quad Core
Motherboard
HP
Memory
6gb
Graphics Card(s)
AMD RADEON HD 6450 1GB Dedicated
Sound Card
ATI HIGH DEFINITION SOUND
Monitor(s) Displays
LG
Screen Resolution
16:9 Hd
Hard Drives
1TB
Cooling
Fan
Keyboard
Wireless
Mouse
HP wireless keyboard and mouse
Internet Speed
fast enough
Other Info
Beast Of A Machine!
Well i won't give up that soon :geek:

You can try something else

Control Panel > Troubleshoot > Program > Troubleshoot Compatibility problems

there you would find Converter application

Then select Vista SP 2 then try to launch

OR

Remove all the files you installed

Then try the change the complex.exe and ffmpeg.exe Vista Compatible mode

Picture.jpg
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
could you try using the program all you need is a mp4 video (quicktime format) and convert it and then you can see what the probelm is and try and find a solution?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion p6795a
OS
windows 7 64 bit
CPU
intel core i5 3.30GHz Quad Core
Motherboard
HP
Memory
6gb
Graphics Card(s)
AMD RADEON HD 6450 1GB Dedicated
Sound Card
ATI HIGH DEFINITION SOUND
Monitor(s) Displays
LG
Screen Resolution
16:9 Hd
Hard Drives
1TB
Cooling
Fan
Keyboard
Wireless
Mouse
HP wireless keyboard and mouse
Internet Speed
fast enough
Other Info
Beast Of A Machine!
could you try using the program all you need is a mp4 video (quicktime format) and convert it and then you can see what the probelm is and try and find a solution?

Hi i did try to convert it

Capture.JPG
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hi,
My name is Allen. I'm the guy that wrote the program you are having issues with.

There is an option in the program under "tools" for you to tell the program where ffmpeg.exe is.

In the file you unzipped to install, there is a clean version of ffmpeg.exe. Place that anywhere on your hard drive. Then under tools and options, just tell the program where it is.

I don't think the issue is that this program doesn't work with 7. I have had many that tested it while 7 was still in beta and they had no issues.

From reading this thread, it looks like Cptn Jack had no issues either. Just make sure you tell the program where ffmpeg is.

Be sure to read at my blog http://samsungscmx20.blogspot.com, where you downloaded the program for a step by step on how to use the program.
 

My Computer

OS
Vista
thanks for all the help and i got it fixed it works now.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion p6795a
OS
windows 7 64 bit
CPU
intel core i5 3.30GHz Quad Core
Motherboard
HP
Memory
6gb
Graphics Card(s)
AMD RADEON HD 6450 1GB Dedicated
Sound Card
ATI HIGH DEFINITION SOUND
Monitor(s) Displays
LG
Screen Resolution
16:9 Hd
Hard Drives
1TB
Cooling
Fan
Keyboard
Wireless
Mouse
HP wireless keyboard and mouse
Internet Speed
fast enough
Other Info
Beast Of A Machine!

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
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