default gateway not available-final solution

[iceberg914]

I saw one post on this problem but couln't figure out answer. I have a new hp computer and every hour I lose internet with the default gateway problem. Is there a definitive answer on how to fix this? And I am not really that tech savvy.

 

[zigzag3143]

I saw one post on this problem but couln't figure out answer. I have a new hp computer and every hour I lose internet with the default gateway problem. Is there a definitive answer on how to fix this? And I am not really that tech savvy.

Hi and welcome can we get your system specs and netework setup to know what hardware we are dealing with?

go to search>type cmd>ipconfig /all and snip the output and upload it.

Also try ipconfig /release , then Ipconfig /renew. Let us know the results


Ken

 

[iceberg914]

here is what I found with ipconfig

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JOE-HP
System Manufacturer Hewlett-Packard
System Model p6710f
System Type x64-based PC
Processor AMD Athlon(tm) II X4 640 Processor, 3000 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 6.04, 9/7/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Joe-HP\Joe
Time Zone Mountain Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.75 GB
Available Physical Memory 1.98 GB
Total Virtual Memory 7.50 GB
Available Virtual Memory 5.46 GB
Page File Space 3.75 GB
Page File C:\pagefile.sys

 

[iceberg914]

info

I went to Search and typed in cmd>ipconfig /all, then typed in Ipconfig/release and then Ipconfig/renew and got nothing. Only got some info with just ipconfig

 

[hjonesMCT]

Hey iceberg, make sure you put a space between ipconfig and the /release switch, as well as the /renew switch.

Also, what post did you see? Can you link it for us?

 

[iceberg914]

Could not get any info from ipconfig /all or ipconfig /release

any other way to get needed info?

 

[SIW2]

Control panel>Network and Sharing Center>networkconnections>Change adapter settings

Dble click your connection and in the next window, click Details.

 

[iceberg914]

Once I click on details I get the info about my internet connection. So do I post it here? Thanks.

 

[djh1201]

Just an fyi, I was having the same problem - turning off Windows Firewall appears to have fixed it.