Delete a Folder named 'Reimage'

[warp4dennis]

I have removed practically all of the Reimage S/W and now I want to
finish the job.

In C:\Program Files\Reimage> I can't seem to get rid of this folder!
Does anybody know how I should go about removing it?
There seems to be a file with the name of "Reimage Protector" still in the folder
which keeps me from moving the "Reimage" folder to the Recycle Bin.
What's the secret?
Using "Del Reimage Protector" doesn't do the job.

 

[samuria]

Who has permission on the folder you may need to take ownership in order to delete or the file may still be in use

 

[Alejandro85]

Why don't you simply delete it? What problem are you facing with that?
Remember that, since the folder is within "program files" you need administrator permissions to do anything with it, including deleting it.

 

[mrjimphelps]

Reboot into Safe Mode. You will be able to delete it in Safe Mode. Then reboot into Normal mode.

 

[warp4dennis]

It's not that easy. The developer of this S/W is using some Windows 7 tools that are not very well known.
Here is how the Command Line looks and reacts:

Directory of C:\Program Files\Reimage\Reimage Protector

02/22/2018 06:56 AM <DIR>
02/22/2018 06:56 AM <DIR>
02/08/2018 10:50 AM 370,736 ProtectorUpdater.exe
02/08/2018 10:50 AM 9,037,680 ReiGuard.exe
02/08/2018 10:50 AM 4,996,464 ReiProtectorM.exe
02/08/2018 10:50 AM 9,097,072 ReiScanner.exe
02/08/2018 10:50 AM 8,467,312 ReiSystem.exe
5 File<s> 31,969,264 bytes
2 Dir<s> 826,075,766,784 bytes free

C:\Program Files\Reimage\Reimage Protector>del ReiSystem.exe
C:\Program Files\Reimage\Reimage Protector\ReiSystem.exe
Access Is denied.

C:\Program Files\Reimage\Reimage Protector>

Does anybody know what this programmer has done in order to get Win 7 to behave this way?

 

[samuria]

Re post two what are the permissions on the folder? Are any of the programme running in task management or as a service?

 

[warp4dennis]

Right clicking on the Command Prompt icon, there is a check mark that says Run as Administrator.
I can't answer the second part of your question because I'm basically a User and not a Windows 7 programmer.

 

[samuria]

Didn't understand your answer about cmd prompt you right click on folder properties then security and it tells you who owns and has rights and what rights your account needs full control

 

[Alejandro85]

It's not that easy. The developer of this S/W is using some Windows 7 tools that are not very well known.

What you're seeing is an absolutely normal consequence of the default permissions of every single NT-based Windows system out there. Those "tools" are known at least since 25 years ago.

It's just normal permission denying plain users to touch anything in the program files folder. To modify anything, you must use an administrator account, which means you must use "run as administrator" when opening the command prompt (which is how we do it since Vista, by default, more than 10 years ago).

Why not use the normal uninstaller that programs add to your control panel?

Does anybody know what this programmer has done in order to get Win 7 to behave this way?

He likely used standard tools to create an standard installer that dropped the software in the standard location living under the standard permission for program files (ie, readonly for plain users, read-write for admins only). There is zero magic here, just what every Windows user experience daily. Use the standard procedure and you won't have any problems.

Of course, a second posibility is that the program is still running, so you cannot delete it. If so, use task manager to kill it before.
But why not use the normal uninstaller first?

 

[warp4dennis]

Sorry, but I have used the Uninstaller, and the only files left are those 5 that I have shown.
I purposefully put up what Windows shows me, because it does look different than XP, which tends to indicate to me that
the one who wrote this program did his best to prevent the PC user from removing the S/W. And I suspect that the reason
that some PC users recommend not to use it, or if it's on your PC, to remove it.

 

[warp4dennis]

I have since gone through the Registry and removed all pointers that I'm aware of.
Going back to the Reimage File, I have whittled it down to two programs. ReiGuard.exe & ReiSystem.exe
I found where ReiGuard.exe was running, and I turned it off. I was then able to delete the last two files.
And as a last step, I started up Norton Security, and it checked my PC.
After about two minutes it said that everything was OK, so now I'll see if it told the truth.