Dell Optiplex 3010 Internet Issue

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I will do that..thanks for your time. Really appreciated.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Pro 32 Bit
CPU
Intel(R) Core(TM) i3-3200 CPU @3.30GHz 3.30GHz
Motherboard
INTEL
Memory
4Gb
Graphics Card(s)
INTEL
Hard Drives
INTEL
Antivirus
Symantec
Browser
IE9.0
jtw1234

I have the same problem with my OptiPlex 3010 as you. Computer was installed 12/02/2013 and lost internet about a day later. I am able to connect to my laptop, but not the desktop. Contacted dell new motherboard was installed internet eventually worked, but did not come back after shutdown. Since my desktop internet worked with a direct connection from the modem I suspected that something was wrong with my netgear router, New Trendnet router was installed however same result, able to connect to other devices but not to desktop. My tech person suggested another router, linksys, which has worked without a problem since 01/16. I am not convinced I have solved the problem and asked Dell tech support to keep the case open and inquire about a solution. The two routers were checked back at the tech's office and both worked without any problems. I still think something is in conflict between the router and the dell Optiplex 3010. The same router worked flawlessly on my old XPS dell with XP OS, prior to installing the Optiplex 3100. on 12/02/2014. If you eventually found a solution please post.

Thanks.

jtw1234
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OptiPlex 3010
OS
Windows 7 Pro 64bit
Antivirus
AVG
Browser
Internet Explorer 11
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