Solved Devices not working in Win 7, Works in Win 8 - Same Hardware

[fireberd]

I've come up with a problem, that appears to be a Win 7 problem, as the exact same hardware dual booted with Win 8 works OK.

It did work, I switched cases, nothing else, and now the USB 3.0, USB 2.0 and some hard drives do not work or work properly in Windows 7 64 bit Home.

I've reinstalled the Intel motherboard chipset drivers, the Marvell SATA controller drives and the Intel USB 3.0 drivers. I've uninstalled the hard drives with problems, rebooted and let Windows detect and reinstall them.

I ran the troubleshooters and the fixit and they reported problems but couldn't fix.

On the USB 3.0, I have an external USB 3.0 hard drive interface, when I plug it into the USB 3.0 port I get a message about it can work faster if it is plugged into a USB 3.0 port. However, in the Device Manager it has a Code 39 error. If I plug it into a USB 2.0 port, I get the same message and error.

If I plug a USB 2.0 flash drive into a USB 2.0 port it is not recognized, same with the USB 3.0 ports.

I'm at a loss since Windows 8, which is dual booted with a separate SSD drive on this same hardware and all is well.

Here are some screen shots"

 

[fireberd]

Just for reference, here is the Win 8 device manager showing the drives.

 

[fireberd]

In doing more troubleshooting, which as been fruitless so far, I did a System Restore back to a date when all worked and that did not help.

Seems the problem is only with drives, hard drives and flash drives.

I have other USB connected devices, such as a wireless controller interface and it works OK.

 

[fireberd]

Another screen shot from the Windows System Log. The error that is created when attempting to connect a USB hard drive connection.

 

[fireberd]

SOLVED!

Left over junk in registry and wherever from Acronis True Image uninstall. I did some manual registry editing but there were still items left. Finally found the Acronis clean up utility and that took care of it. Never again for Acronis!

Jack