Display blacksout/computer crashes!

R

Rawkt

New member
Local time
8:15 AM
Messages
44
Recently I've been having a few problems with my graphics card/graphics card drivers, it happens randomly, when I'm browsing or when I'm in game. The screen just goes black and I'm sure the computer freezes (numlock/capslock buttons don't work) and the only thing I can do is just to restart my computer.

However when I'm in a Skype call, the call remains and I can hear the other people and talk to them, but I can't do anything else. Apparently the other crashes that have occurred were as a result of my out-dated drivers, but I have updated them and the display continues to blacken out.

I don't really know where to start with this, any help would be greatly appreciated, I'll upload any files/specs if need be! Thanks in advance.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
CPU
Intel-4440
Motherboard
Asrock B85M Pro4
Memory
G-Skill Ares 2x4GB 1600MHz
Graphics Card(s)
Gigabyte R7-260x
Hard Drives
WD Blue 1TB
Antivirus
Avast
Browser
Google Chrome
Please try uninstalling the GPU driver and updating to the newest one. The driver may not have been installed correctly by the installer for some reason, or there could be a new one that may fix this issue.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Computer0304 said:
Please try uninstalling the GPU driver and updating to the newest one. The driver may not have been installed correctly by the installer for some reason, or there could be a new one that may fix this issue.
Click to expand...

Alright, I'll try a clean reinstall of the drivers.

Based off the AMD website, 14.4 is the latest driver for my graphics card, which is what I have installed now. Would the user upoloaded zip files which are usually posted to the BSOD Support forums be of any help here?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
CPU
Intel-4440
Motherboard
Asrock B85M Pro4
Memory
G-Skill Ares 2x4GB 1600MHz
Graphics Card(s)
Gigabyte R7-260x
Hard Drives
WD Blue 1TB
Antivirus
Avast
Browser
Google Chrome
I don't think so, as those could be for a completely different issue, and you are not getting BSODs. Has this happened right after updating to this version? If it has, try downgrading to an older version you have used before. If it has been a while since you installed this driver, and the issue only started recently, just reinstall the same version.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
It's just that last time this happened, there was something in the files that indicated that it was an error with the drivers.

This happened with both 14.4 and the driver just before this update...
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
CPU
Intel-4440
Motherboard
Asrock B85M Pro4
Memory
G-Skill Ares 2x4GB 1600MHz
Graphics Card(s)
Gigabyte R7-260x
Hard Drives
WD Blue 1TB
Antivirus
Avast
Browser
Google Chrome
Then try reinstalling a version of the driver you did not have a problem with unless you really need a new feature.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Alright, if the reinstall of the most recent driver doesn't work, I'll do just that!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
CPU
Intel-4440
Motherboard
Asrock B85M Pro4
Memory
G-Skill Ares 2x4GB 1600MHz
Graphics Card(s)
Gigabyte R7-260x
Hard Drives
WD Blue 1TB
Antivirus
Avast
Browser
Google Chrome
Remember to keep us updated. Hope it works. ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Will do, thanks for the help!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
CPU
Intel-4440
Motherboard
Asrock B85M Pro4
Memory
G-Skill Ares 2x4GB 1600MHz
Graphics Card(s)
Gigabyte R7-260x
Hard Drives
WD Blue 1TB
Antivirus
Avast
Browser
Google Chrome
Computer0304 said:
Remember to keep us updated. Hope it works. ;)
Click to expand...

Well it looks as if it lasted 5 days... and now it just decided to crash again, I'll see if installing an older version will work.

Where would it be possible to find older versions of drivers?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
CPU
Intel-4440
Motherboard
Asrock B85M Pro4
Memory
G-Skill Ares 2x4GB 1600MHz
Graphics Card(s)
Gigabyte R7-260x
Hard Drives
WD Blue 1TB
Antivirus
Avast
Browser
Google Chrome
You may want to try the drivers on the Gigabyte website (if your current specs are same as the one in the My System Specs) because they could have an older driver that may work. I don't think AMD provides older driver versions because no matter where I look, I can't find a version other than 14.4 for this card on the AMD website. GIGABYTE - Support - Downloads - Motherboard
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Computer0304 said:
You may want to try the drivers on the Gigabyte website (if your current specs are same as the one in the My System Specs) because they could have an older driver that may work. I don't think AMD provides older driver versions because no matter where I look, I can't find a version other than 14.4 for this card on the AMD website. GIGABYTE - Support - Downloads - Motherboard
Click to expand...

The only driver update they seem to have is 13.2, and I'm fairly sure that that version is the initial version I had before I updated to 14.4, so I don't think downloading that one would be of any help. :( Not sure as to what else I can do, but if nothing works I might just deal with it...
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
CPU
Intel-4440
Motherboard
Asrock B85M Pro4
Memory
G-Skill Ares 2x4GB 1600MHz
Graphics Card(s)
Gigabyte R7-260x
Hard Drives
WD Blue 1TB
Antivirus
Avast
Browser
Google Chrome
Rawkt said:
Computer0304 said:
You may want to try the drivers on the Gigabyte website (if your current specs are same as the one in the My System Specs) because they could have an older driver that may work. I don't think AMD provides older driver versions because no matter where I look, I can't find a version other than 14.4 for this card on the AMD website. GIGABYTE - Support - Downloads - Motherboard
Click to expand...

The only driver update they seem to have is 13.2, and I'm fairly sure that that version is the initial version I had before I updated to 14.4, so I don't think downloading that one would be of any help. :( Not sure as to what else I can do, but if nothing works I might just deal with it...
Click to expand...

Well, you should try it anyway just in case. You can never know until you actually do it. ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Alright, I'll see how it goes!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
CPU
Intel-4440
Motherboard
Asrock B85M Pro4
Memory
G-Skill Ares 2x4GB 1600MHz
Graphics Card(s)
Gigabyte R7-260x
Hard Drives
WD Blue 1TB
Antivirus
Avast
Browser
Google Chrome
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