error 0x0000006b

[writhziden]

can you give the readouts of the chkdsk /r command? Take a picture (without flash) if needed.

 

[giancai]

hi mister, sorry. i attach the photo of the chkdsk /r command that you have request. i attend your istructions. regards

 

[writhziden]

Disk check came back clean. Who manufactures your drive?

I recently had a case where Windows disk check passed, but the manufacturer hard disk diagnostics found the drive was faulty.

 

[giancai]

the disc is not bad, but because I changed the hard disk cloning disk to another. the problem is in software not hardware.

 

[writhziden]

At this point, you have a backup of your important data. Although you are against doing so, I really suggest that you http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html. I would also suggest starting a thread in System Security - Windows 7 Forums so they can direct you in the best steps to do so since you had a virus/malware on the system.

 

[giancai]

ok thanks for all, i try.

 

[writhziden]

You're welcome. Let us know how the system is running after the clean install and you get your drivers, windows updates, and programs installed (in that order).