Solved Every browser I use crashes

[calebanno]

Hi
Every time I start web surfing on any available browser including explorer, chrome or fire fox they randomly crash!I've tried everything from reformatting to virus scans and come up with nothing. I dont know much about computers so any help would be great!

 

[lehnerus2000]

System File Checker

Have you tried running sfc?

Open the Command Prompt (use the "Run as administrator" option in the context menu).
Type:

sfc /scannow
​

Tutorial
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[Layback Bear]

Just a thought.
What do you mean by crash?

Windows 7 64 bit installed on a computer with only 2 gigs of ram will be hard pressed to do much of anything.

My system with just my security programs and this forum is using 1.7 gig of ram.

 

[ThrashZone]

Hi and welcome to SevenForums,
Use Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

 

[calebanno]

Have you tried running sfc?

Open the Command Prompt (use the "Run as administrator" option in the context menu).
Type:

sfc /scannow
​

Tutorial
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Im going to try the sfc and let you know what happened.

 

[calebanno]

Have you tried running sfc?

Open the Command Prompt (use the "Run as administrator" option in the context menu).
Type:

sfc /scannow
​

Tutorial
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

I tried the sfc and it said there were no integrity violations. But browsers still crash.

 

[lehnerus2000]

Do the browsers:

• Display any messages?
• Just lock up?
• Start and then vanish?

 

[calebanno]

On google chrome, it will freeze up and stay that way or it will say shockwave plugin has stopped working. Internet explorer does the same thing but just says such and such web page has stopped working then it will ask if I want to recover the page. When I reload the page on any browser they usually start cutting out again in the first few minutes. Sometimes I will even see my internet signal disconnect and reconnect when the web pages freeze or crash as well. For example: If you click a button on a page you're on, the button you click will take you to whatever its supposed to take you to. But, when I do the same thing, the page just keeps loading and loading forever or says shockwave stopped working, or page stopped working or responding.

 

[ThrashZone]

How did clean boot work out ?

 

[calebanno]

How did clean boot work out ?

Did a clean boot but it didn't seem to help.

 

[ThrashZone]

Good,
Also post add-ons pages Toolbars and extensions in ie make sure on the bottom left column it says Show All add-ons before you take the screen shots.
See what this does,
Use No Add-ons mode/

 

[calebanno]

Just a thought.
What do you mean by crash?

Windows 7 64 bit installed on a computer with only 2 gigs of ram will be hard pressed to do much of anything.

My system with just my security programs and this forum is using 1.7 gig of ram.

View attachment 353437
This might help.

 

[Callender]

Google Chrome: Has it's own verion of flash player built in. IE uses a differnet version of flash player. If you've got other browsers like Firefox installed they use yet another version of flash player.

Suggest:

Check that all old versions of Chrome have been removed then reboot:

https://www.raymond.cc/blog/remove-outdated-google-chrome-files/

Run the flash player removal tool and delete everything mentioned then reboot:

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

   Note

Delete

C:\Windows\system32\Macromed\Flash
C:\Windows\SysWOW64\Macromed\Flash
%appdata%\Adobe\Flash Player
%appdata%\Macromedia\Flash Player

After reboot test your browsers. If there's no crash download the required versions of flash player from

Adobe Flash Player Distribution | Adobe

and install one at a time.

 

[calebanno]

how did clean boot work out ?

I tried the clean boot but it did't seem to help.When I go online web browsers still freeze up on me.

 

[lehnerus2000]

Device Manager

Have you checked your NIC in the Device Manager?

Maybe your network card has developed a fault.
Also your network driver may have become corrupted.

Make sure the NIC (if your PC has one) is properly seated in its socket.

Try a different cable to test if your current one is OK.

 

[ThrashZone]

From your list and thanks for that,
Your showing Norton and Hitman Pro
Disable or Uninstall Hitman Pro

How did No add-ons work out ?

Looking forward to your Browser add-ons screen shots Open Internet explorer
Use gear symbol/ Manage add-ons or you can type the underlined phrase in the start menus search box,
When it opens click on a Manage Add-ons button/ Toolbars and Extensions
Post screen shots.

Also on the images you posted there's a Flag Icon in Action center with a Red X please open and see what is going on there.
Check for updates if that's one of the messages.

 

[calebanno]

Do the browsers:

• Display any messages?
• Just lock up?
• Start and then vanish?

On google chrome, it will freeze up and stay that way or it will say shockwave plugin has stopped working. Internet explorer does the same thing but just says such and such web page has stopped working then it will ask if I want to recover the page. When I reload the page on any browser they usually start cutting out again in the first few minutes. Sometimes I will even see my internet signal disconnect and reconnect when the web pages freeze or crash as well. For example: If you click a button on a page you're on, the button you click will take you to whatever its supposed to take you to. But, when I do the same thing, the page just keeps loading and loading forever or says shockwave stopped working, or page stopped working or responding.

 

[calebanno]

Google Chrome: Has it's own verion of flash player built in. IE uses a differnet version of flash player. If you've got other browsers like Firefox installed they use yet another version of flash player.

Suggest:

Check that all old versions of Chrome have been removed then reboot:

https://www.raymond.cc/blog/remove-outdated-google-chrome-files/

Run the flash player removal tool and delete everything mentioned then reboot:

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html



C:\Windows\system32\Macromed\Flash
C:\Windows\SysWOW64\Macromed\Flash
%appdata%\Adobe\Flash Player
%appdata%\Macromedia\Flash Player



After reboot test your browsers. If there's no crash download the required versions of flash player from

Adobe Flash Player Distribution | Adobe

and install one at a time.

I'll check it out and let you know what happened.

 

[calebanno]

From your list and thanks for that,
Your showing Norton and Hitman Pro
Disable or Uninstall Hitman Pro

How did No add-ons work out ?

Looking forward to your Browser add-ons screen shots Open Internet explorer
Use gear symbol/ Manage add-ons or you can type the underlined phrase in the start menus search box,
When it opens click on a Manage Add-ons button/ Toolbars and Extensions
Post screen shots.

Also on the images you posted there's a Flag Icon in Action center with a Red X please open and see what is going on there.
Check for updates if that's one of the messages.

I haven't tried the other new stuff suggested. But, the x on the flag was just to create a back up disk because of the reformatting I did, and for a windows update. I downloaded the update but, it didn't seem to solve the problem with the freezing and stuff.

 

[calebanno]

Good,
Also post add-ons pages Toolbars and extensions in ie make sure on the bottom left column it says Show All add-ons before you take the screen shots.
See what this does,
Use No Add-ons mode/

Thank you