explorer exe cpu issue

[VistaKing]

Can you right click the explorer inside the task manager and click on properties and see what the location is ?

Also what does it say on the image below on your PC .

Don't do what it says on the image text !

Navigate to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Tell me what it says on the right side for Shell and Userinit

 

[froqqer]

Yes this it.The same file I scanned moments ago.So far 7 objects have been detected on the malware scan.

 

[VistaKing]

Let's see what MBAM finds once its done can you upload a scrnshot ?

 

[froqqer]

Sure but it seems like it is going to take another hour though.Thanks for you help so far.It seems like no one wants to help figure this problem out.

 

[VistaKing]

You're welcome . The account your on now is that your only account on the PC ?

 

[froqqer]

Yes

 

[VistaKing]

Once MBAM is complete . Can you do what I posted here and just run it off the desktop ? Upload the logs as well .

 

[froqqer]

ok so just do it from the advance boot options and what about the flash drive part at the end?Since I don't have one

 

[VistaKing]

Download the file and run it from the actual desktop . Not the advanced boot options menu . It won't work like that without a flash drive .

Right-click the FRST.exe or FRST64.exe file that goes with your bit version and choose Run as administrator . Then click on the scan button .

 

[froqqer]

Ok.Sorry for some reason I did not see the post about the shell regedit.I actually did the earlier and it already said explorer.exe but I typed it in again to make sure.

 

[VistaKing]

Place a check on all of the items found and click on Removed Selected button .

 

[froqqer]

I removed all of them.Still same problem.I will now attempt to the next process.

 

[froqqer]

Ok here it is

 

[VistaKing]

I think we have something it i will need to get a second opinion . I have asked cottonball to help us out . He might want you to run the FRST tool again from within command prompt in advanced boot options using a USB flash drive .

 

[froqqer]

Ok but I won't be able to buy a flash drive until friday(paycheck).

 

[VistaKing]

We are in no rush .

I would recommend removing ALL the toolbars you have .

I recommend using Revo Uninstaller to remove the toolbars

Download link :ar:
Download



Please download and install Revo Uninstaller Free
Double click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Advanced option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

   Note

You could also Download the RevoUninstaller Pro its a 30-Day trial

 

[froqqer]

Ok I have removed all of the toolbars.These savi host thing which apparently is a known virus and I think I finnally got rid of the final verizon app.There was one verizon app I couldn't get rid off.I am still looking for more stuff to remove.

 

[VistaKing]

You could remove the BestBuy app . That's just bloatware .

 

[froqqer]

Yeah best buy was another thing I couldn't get ride of until now.Still no luck.Doesn't microsoft have some sort of hot fix for this?

 

[froqqer]

Ok so I tried this hotfix High CPU usage in the Explorer.exe process when you open a folder that contains corrupted .wav files in Windows 7 or in Windows Server 2008 R2 but when I try to install it says it is not applicable.I called microsoft and after 30 mins she said I would have make a payment for her to guide me though the rest of the process.That is not an option.