Frequent BSOD: Memory_Management (CUSTOM BUILT)

[Whalen207]

Computer Specifications are in my profile. BSOD occurs multiple times a day now, my attempts at remedying it have been sporadic and unsuccessful. I have no reason to believe it's a virus or hardware problem, and if it's a driver issue it must be a fairly obscure one. But I'm not ruling anything out, and all suggestions are welcome.

Also during regular computer use Mozilla Aurora (variant of Firefox) crashes frequently, defying explanation and solution even after multiple installs and extension runs. Planetside 2 also crashes. No other programs (regularly) crash during use.

The BSODs can occur at any time, but are more frequent when a task is being done, ie exiting or entering an application or using a flash object.

 

[centaur78]

First thing Welcome to SevenForums

Second thing... WHY THE HELL ARE YOU USING KASPERSKY ANTIVIRUS and MSE together !!!! For christ sake...you are asking for more trouble !!!! Keep only one... we recommend MSE here... but the choice is yours...

Third... As far as i can see in your BSOD... they are related to virtual memory.... which again is related to SSD.... where your Windows is installed.

Now I would need to know what firmware is running on the OCZ Agility SSD.. use this post to check your firmware version.

Fourth your BIOS version is P2.00.... current version is P2.80 with lots of fixes for SATA 3 , memory, CPU etc... please update it to latest.

Well do these and let me know...

 

[Whalen207]

First thing Welcome to SevenForums

Second thing... WHY THE HELL ARE YOU USING KASPERSKY ANTIVIRUS and MSE together !!!! For christ sake...you are asking for more trouble !!!! Keep only one... we recommend MSE here... but the choice is yours...

Third... As far as i can see in your BSOD... they are related to virtual memory.... which again is related to SSD.... where your Windows is installed.

Now I would need to know what firmware is running on the OCZ Agility SSD.. use this post to check your firmware version.

Fourth your BIOS version is P2.00.... current version is P2.80 with lots of fixes for SATA 3 , memory, CPU etc... please update it to latest.

Well do these and let me know...

- Disabled Kaspersky
- Updated BIOS version
- Link to "check firmware version" is either dead or inaccessible

So far, no BSOD, but it's only been five minutes

 

[centaur78]

- Not Disabled but remove Kaspersky
- Good
- Go to device manager right click the SSD drive > properties > details tab > click hardware ids from the property tab, and there it is:

View attachment 269771

 

[Whalen207]

 

[centaur78]

current firmware version is at 2.25. You can update it if you want .... below is the release note for that

View attachment 269785

How is the BSOD coming ??? anything yet

 

[Whalen207]

current firmware version is at 2.25. You can update it if you want .... below is the release note for that

View attachment 269785

How is the BSOD coming ??? anything yet

No BSODs yet, but I'll bet I will get one tomorrow. Will update with additional logs then.

 

[Whalen207]

Another BSOD, I think it's Kaspersky

 

[Whalen207]

Yet another BSOD
All while playing Planetside 2

 

[Whalen207]

One more,
Disabled Overclock on i5, still bluescreening. Exited Kaspersky, still bluescreening.
Running full scan of computer, going to do a Memtest and if needed clean out both drives/reinstall Windows.

EDIT:
Note I have not updated SSD's firmware, and BSODs do not only occur during Planetside 2 use but do occur much more frequently during PS2.

 

[VistaKing]

Whalen207

Lets try a SFC /SCANNOW

Open up an Elevated Command Prompt. Click on rb: type in CMD inside Search Programs and Files. Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type in the command below

SFC /SCANNOW

and press <ENTER>

   Note

There is a space after the SFC

If it locates any corrupted Windows files upload the CBS.LOG

Location of Log : C:\Windows\Logs\CBS\CBS.log

 

[Whalen207]

Waiting for Kaspersky & MalwareBytes to finish their full scans, then I'll do that Thanks.
EDIT: Now scanning...

 

[Whalen207]

Kaspersky & MalwareBytes are both still scanning.
Ran the SFC scans, results:

.cbslog in question is attached, but I think it's restricted.

 

[VistaKing]

Whalen207

I have asked tom982 to take a look at your cbs.log file.

 

[centaur78]

Well i guess i will just keep quite and be a spectator...

You are running Kaspersky,malwarebyte, mse all at the same time and top that you just ran SFC /scannow

Way to go man !! Go Walden

Wish i had Redbull :shock:

 

[Whalen207]

Kasp found nothing, MWB found MBRWiz (but it wasn't corrupted, showed it as a Trojan but I know it's necessary software). So I guess I'm just waiting on that cbs analysis. No BSODs since my last report submission, btw.

 

[Whalen207]

Was playing Planetside again, went ~1 hours without a bluescreen but then my computer up and froze.
Ugh.

 

[VistaKing]

Just throwing this out there. Did you run a memtest ? Using memtest86+

 

[Whalen207]

Just throwing this out there. Did you run a memtest ? Using memtest86+

I will as soon as I get ahold of a blank CD, I've had memory problems in the past with some shitty PNY sticks. Got them replaced with decent G.SKILL 1600s (2x4GB) a few months back, but now I'm worrying that my z77e4's memory ports are just shitty in general.

In the meantime I'm going to do a quick clean install of my NViDia drivers.

 

[VistaKing]

If you have a USB Flash drive the link below requires a USB Flash drive. Save the contents of your flash drive onto your Computer then once you're done with the Memory test move them back to the flash drive

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

If you have any errors . Take a look at Part 3. But you have a Dual Channel memory kit so if you get any errors . Stop the Test and check with the memory manufacture to see if you're still under warranty and RMA both of the memory sticks .