Solved Get Windows to find my system image

michael diemer

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I am trying to restore a system image to a blank drive. I have successfully done this in the past, but this time I wiped the drive clean first. Now Windows can't find the image, which is on a Glyph external hard drive. Here is what I have done so far:

I load the W7 disk and get into Repair My Computer. then I search for the image. Windows can't find it. I do a command prompt: dir E:\ and Windows mounts the Glyph drive, which does show the image. This is where I currently am, I don't know what to do next.

Do I need to load drivers? If so, which? the glyph did not come with any. BTW it's connected via Firewire 400.

Thanks in advance,
Michael
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway GT5656
OS
Windows 7 x64 SP1
CPU
AMD Athlon 64 X2 6000+ / 3.0 GHz
Motherboard
NVIDIA GeForce 6150 SE
Memory
6 GB
Monitor(s) Displays
Lenovo LED
Screen Resolution
1920 X 1080
Hard Drives
Windows on 500 GB spinner; Ubuntu 16 on Sandisk 250GB SSD; Bodhi5 on Samsung 250GB SSD; another old spinner for fooling around.
PSU
Original that came with computer
Keyboard
Logitech wireless
Mouse
Logitech wireless
Antivirus
Microsoft Sec Essentials
Browser
Vivaldi

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-2500K @ 3.30GHz - S1155
Motherboard
Asus P8P67 LE Rev3, Intel P67, S115
Memory
8GB Corsair DDR3 XMS3, PC3-12800
Graphics Card(s)
NVIDIA GeForce GTX 650
Sound Card
On-Board
Monitor(s) Displays
3 x 24" {Extended Display}
Screen Resolution
1920 x 1080
Hard Drives
300GB Seagate Barracuda 7200
PSU
550W Coolermaster GX550
Case
Silverstone Precision PS04B
Cooling
Stock
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Logitech K120
Mouse
World of Warcraft Cataclysm MMO Gaming Mouse
Internet Speed
80 MB
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MSE / Windows Defender
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Chrome
Do I need to load drivers? If so, which? the glyph did not come with any. BTW it's connected via Firewire 400.
You may need to. I certainly need to manually add my USB 3 drivers when using a USB 3 external HDD plugged into a USB 3 port. I have the drivers on my restore USB flash drive (.inf, .sys, .cat) and point to the .inf when asked to load the driver.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
I loaded any and all drivers for my Glyph external drive, including 1394, eSata, and MS's own drivers for the Glyph drive. Every time Windows says the files don't contain any info about my drivers. Give me a break, Windows. Looks like another job for Acronis...
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway GT5656
OS
Windows 7 x64 SP1
CPU
AMD Athlon 64 X2 6000+ / 3.0 GHz
Motherboard
NVIDIA GeForce 6150 SE
Memory
6 GB
Monitor(s) Displays
Lenovo LED
Screen Resolution
1920 X 1080
Hard Drives
Windows on 500 GB spinner; Ubuntu 16 on Sandisk 250GB SSD; Bodhi5 on Samsung 250GB SSD; another old spinner for fooling around.
PSU
Original that came with computer
Keyboard
Logitech wireless
Mouse
Logitech wireless
Antivirus
Microsoft Sec Essentials
Browser
Vivaldi
You could also try (free) Macrium Reflect. You probably will still need to see if the firewire connection presents a problem.
I know we want to use what hardware we've got but I feel firewire and esata for that matter may be in the past.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
Thanks for the tip, mjf. I'm wondering, what if I install the drive in my new computer, which has W7X64 Pro. Would it stand a better chance of restoring the image there? and should I use the W7 Pro disk or the W7 HP disk? that computer recognizes my Glyph external drive via USB 2, but I could also install the eSata card. (The system image is on the Glyph).
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway GT5656
OS
Windows 7 x64 SP1
CPU
AMD Athlon 64 X2 6000+ / 3.0 GHz
Motherboard
NVIDIA GeForce 6150 SE
Memory
6 GB
Monitor(s) Displays
Lenovo LED
Screen Resolution
1920 X 1080
Hard Drives
Windows on 500 GB spinner; Ubuntu 16 on Sandisk 250GB SSD; Bodhi5 on Samsung 250GB SSD; another old spinner for fooling around.
PSU
Original that came with computer
Keyboard
Logitech wireless
Mouse
Logitech wireless
Antivirus
Microsoft Sec Essentials
Browser
Vivaldi
Tried Macrium, but it also doesn't seem to recognize the image as it won't be selected when
I click on it. I'm going to check into whether having more than one system image is the problem. I have one for Vista and also one for W7. I have read where that can confuse Windows, so I will rename them. I have used this image successfully in the past at least twice, so I know it works. I did not delete it, it's still there, it just doesn't get recognized.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway GT5656
OS
Windows 7 x64 SP1
CPU
AMD Athlon 64 X2 6000+ / 3.0 GHz
Motherboard
NVIDIA GeForce 6150 SE
Memory
6 GB
Monitor(s) Displays
Lenovo LED
Screen Resolution
1920 X 1080
Hard Drives
Windows on 500 GB spinner; Ubuntu 16 on Sandisk 250GB SSD; Bodhi5 on Samsung 250GB SSD; another old spinner for fooling around.
PSU
Original that came with computer
Keyboard
Logitech wireless
Mouse
Logitech wireless
Antivirus
Microsoft Sec Essentials
Browser
Vivaldi
I was able to restore the image with the tutorial on restoring a broken image, where you have Macrium image the VHD file. It worked. thanks to WHS for suggesting this (on another thread). Also thanks to all who helped, couldn't have done it without you.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway GT5656
OS
Windows 7 x64 SP1
CPU
AMD Athlon 64 X2 6000+ / 3.0 GHz
Motherboard
NVIDIA GeForce 6150 SE
Memory
6 GB
Monitor(s) Displays
Lenovo LED
Screen Resolution
1920 X 1080
Hard Drives
Windows on 500 GB spinner; Ubuntu 16 on Sandisk 250GB SSD; Bodhi5 on Samsung 250GB SSD; another old spinner for fooling around.
PSU
Original that came with computer
Keyboard
Logitech wireless
Mouse
Logitech wireless
Antivirus
Microsoft Sec Essentials
Browser
Vivaldi
This is an annoying problem on Windows 7 and 8 (and 8.1) systems. You create a system image on an external drive but when you boot from a Windows recovery disk, it claims no backup exists. Yet you can start a command prompt from the recovery disk and see the external drive is accessible and the image is there. The only solution ive found is to reinstall your OS and, once its booted, then you can restore the system image. This effectively makes Microsoft's recovery disk useless.
 

My Computer My Computer

OS
XP
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