Getting file/access error - VB6 App. Help?

[MAtkins]

Hi:

I have an application that was developed a long time ago in Visual Basic 6.
I'm a developer who has been asked to do some minor upgrades to it and make it installable and workable in Windows 7.

This is for mass distribution so changing Windows 7 settings will not solve this problem for me.

It writes data to a pdf file, basically, it creates a pdf report.
It tries to write files to the (in VB) App.Path folder, which should be the folder that the application runs in, inside Program Files (x86).

I use the Windows installer (.msi) for installation and that seems to be working great.

I have Windows 7 but have relaxed the file access permissions. The application runs fine on XP and it runs fine on my machine.
However, everyone else who has Windows 7 cannot run it. They keep getting a file/access error when it tries to create the pdf report file.

How can I develop the application so that a customer can install it and we can be sure it will run (obviously, we can't change their Windows settings).

 

[Loki]

Have you tried having them run the install in Compatibility mode?

 

[MAtkins]

thanks for the reply.
No, I haven't. Part of the problem with that is the people who will buy/use this app will not know how and will not be inclined to try.

I'm sure this is a 'file write' problem. Is there anything I can do when creating the installation to help?
Is there maybe a different folder (with a system variable I can use??) that will permit the application to write and overwrite a file?