Having startup/unknown issue windows 7 please help!!

mustang84

New member
Local time
7:37 AM
Messages
2
Good morning everyone.. I am having a major major issue with my computer. I was using my computer the other day, and I got a blue screen of death, and then it would not go away, the computer would not reboot. I had to factory restore the computer, lost all my stuff on it, but even after that it is still doing the same thing. I am not sure if my hard drive or my memory is messed up. I am posting a screenshot of the error I get when I start up, sorry the quality isnt great, it flashes just for like .2 seconds. My computer is a HP Pavilion G7 notebook PC. Any help would be super greatly appreciated. Thanks everyone..
Eddie
 

My Computer

OS
Windows 7 Home X64 bit
Good morning everyone.. I am having a major major issue with my computer. I was using my computer the other day, and I got a blue screen of death, and then it would not go away, the computer would not reboot. I had to factory restore the computer, lost all my stuff on it, but even after that it is still doing the same thing. I am not sure if my hard drive or my memory is messed up. I am posting a screenshot of the error I get when I start up, sorry the quality isnt great, it flashes just for like .2 seconds. My computer is a HP Pavilion G7 notebook PC. Any help would be super greatly appreciated. Thanks everyone..
Eddie
Why did you do a fectory restore if you don't even know what the problem is? (So you also don't know if this fixes it)

Now you lost all your files. Better backup first next time.

Do you see the BSOD immediately, or do you see some kind of windows start flag first?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
you got a KMODE_EXCEPTION_NOT_HANDLED (1e) Bug check which is probably caused by :memory_corruption
So, check your Memory for errors (use tools like memtest86+ and run the test for at least 4 hours).
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
It made me do a factory reset since windows wouldn't start.. I will try the memory test and see what happens..
 

My Computer

OS
Windows 7 Home X64 bit
It made me do a factory reset since windows wouldn't start.. I will try the memory test and see what happens..
It did ask you if you want that. You should have said NO.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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