Headphones and speakers playing at the same time

andylsu

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I have a HP G62 series laptop with Realtek HD Audio Manager and an iSymphony NC1 Headphone with a male to male 3.5 mm cord connected to my audio output jack. The jack on my laptop is loose, but I can still hear sound coming from both sides of the headphones. The problem is that the internal speakers still play and the headphones don't show up on my devices menu or in the Realtek HD Audio Manager. Does someone know anything about how to fix this? Help would be greatly appreciated.
 

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It would appear from your description that you have a mechanical fault with the headphone jack. When you insert the plug into the socket there is a contact that is switched telling the system that something has been inserted into the socket - this signal is used to switch off the speakers.

As this is a laptop it is probably beyond most PC users to make a repair, although this is possible, I would suggest you contact your local PC repair outfit who will normally be able to replace the socket for a reasonable cost
 

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I do not know the actual device but it looks like it should work - the only possible issue is that the socket for the headphones is stereo + Microphone and not just mono + Microphone.

from the brief description it does say it works with headset/headphones/microphone so it should work
 

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    Windows 11 Pro x64 [Latest Release and Releas...Ryzen 9 5950X, 3.8 - 5.2 MHz64GB [2 x 32GB] DDR4 3200MHz4GB NVIDIA GEFORCE GTX 1650 Ti
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
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    Antivirus
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    Browser
    Chrome (always run latest Non-Beta)
    Other Info
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    Samsung 10.2" tablet
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    Wacom Intuos Pro Medium Pen Pad
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    Windows 11 Pro x64 Latest RPIntel I7 10750H 5.0GHz32GB [2x16GB] DDR4 2933 MHznVidia GTX1650Ti 4 GB GDDR6
    Computer type
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    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
Thanks for your help.
 

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