Help! Can't go past login screen!!

Quirky

New member
Local time
1:12 AM
Messages
7
So, yesterday I found my computer wouldn't let me log in. I left it thinking that the computer would work after a few hours. anyway, next day came and i turned on my computer. After waiting for it to start, it went to the log in page. I couldn't type my password into the login page. But the blinking thing, (where you can type) id blinkying...however I can't even move my mouse cursor. Like its literally frozen. I restarted the computer, then pressed F8 continually. There came a series of options so that I could possibly get my compute to start working again. Can someone please help me from what I can pick from?

There's
- repair your computer
Then a 'system recovery option' window opens up. There's 'system repair' <I did this, and it said that there was no problems> 'System restore', 'windows complete PC restore', 'windows memory diagnostic tool', 'command prompt', and TOSHIBA recovery wizard'. Yes it's a Toshiba laptop.
- safe mode
- safe mode with networking
- safe mode with command prompt
- enable boot logging
- enable low resolution video
- last known good configuration
- directory services restore mode
- debugging mode
- disable automatic restart on system failure
- disable driver signature enforcement
- start windows normally

I've done safe mode, last known good configuration and start windows normally. I haven't tried anything else because I'm not too familiar with all these technical things. Please someone help me here
 

My Computer My Computer

OS
Windows 7
I can only go up to step 2 of the link you provided. I can't go anywhere after that. I don't have a disk or flash drive for the next few steps /: I can't do anything to fix it up. Even taking off the battery doesn't even work.
 

My Computer My Computer

OS
Windows 7

My Computer My Computer

Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
If you can't access Command prompt in Safe Mode

Try selecting Repair my computer - The menu should look like this:

Select Command Prompt then type in sfc /scannow

b70c0a8d_Repair-Windows-7-boot-and-create-dual-boot.jpeg
 

My Computer My Computer

Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
Thanks Braddersz, though, after I typed sfc /scan it says that 'windows resource protection could not start the repair service'
Then underneath that it says x:\sources\recovery\tools>

What do I do now?
 

My Computer My Computer

OS
Windows 7
Before you type in sfc /scannow

Does the command prompt show C:\windows\system32: ???

Like this image below:

2327d1231529432-sfc-scannow-command-system-file-checker-command-1.jpg
 

My Computer My Computer

Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
You could Try running A start up Repair Scan.

See the first image on my post above. select Start up repair. Windows will check nessasery boot files for errors or corruption.

Sometimes It will report that it was unable to find any problems. ignore it. Just choose to reboot your computer. Then see if you can log in.
 

My Computer My Computer

Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
I can only go up to step 2 of the link you provided. I can't go anywhere after that. I don't have a disk or flash drive for the next few steps /: I can't do anything to fix it up. Even taking off the battery doesn't even work.


The disk needed for repair or reinstall of your version is in Step 5 along with tool to write it to flash stick or DVD.

As suggested you may be able to do some repairs from the built-in System Recovery Options but you need the disk anyway so why not splurge the pound to buy a few.

CD's or DVD's are available for $2 for 5 on the rack near the camera dept at Walgreens.
 
Before you type in sfc /scannow

Does the command prompt show C:\windows\system32: ???

Like this image below:

2327d1231529432-sfc-scannow-command-system-file-checker-command-1.jpg

No, it doesn't say C:\windows\system32: instead it says X:\sources\recovery\Tools> then, I typed in sfc /scannow after that.
 

My Computer My Computer

OS
Windows 7
I can only go up to step 2 of the link you provided. I can't go anywhere after that. I don't have a disk or flash drive for the next few steps /: I can't do anything to fix it up. Even taking off the battery doesn't even work.


The disk needed for repair or reinstall of your version is in Step 5 along with tool to write it to flash stick or DVD.

As suggested you may be able to do some repairs from the built-in System Recovery Options but you need the disk anyway so why not splurge the pound to buy a few.

CD's or DVD's are available for $2 for 5 on the rack near the camera dept at Walgreens.


Problem is, I only have my laptop here. I'm at home but I don't have access to another computer.
 

My Computer My Computer

OS
Windows 7
ok, in that case,

Type in

C:\windows\system32:sfc /scannow

then press enter
 

My Computer My Computer

Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
I tried to put it onto the next line, though, it wouldn't allow me. So I just wrote it where I could, which is on the same line as the X:\sources\recovery\tools>
I pressed enter, but afterwards it comes up as "the file amen directory name, or volume label syntax is incorrect"
 

My Computer My Computer

OS
Windows 7
I'd put an image to show you what I see, but I can't because I'm on a tablet and I don't have another computer available to screenshot it.
 

My Computer My Computer

OS
Windows 7

My Computer My Computer

Computer Manufacturer/Model Number
Cooler Master
OS
Windows 7 Home Premium 64 Bit
CPU
Core I7 1155 3.4GHZ
Memory
8GB DDR 1600
Hard Drives
64 GB SSD - OS
1TB - DATA
PSU
340 Watt Corsair
Case
Cooler Master
Cooling
Cooler Master
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