Help - Explorer Window Closes ...

MourningStar

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... every time I clik on any folder's 'File' menu button. It also closes all explorer windows if more than one is open and these also happen if I r-clik anywhere inside an explorer window (All other buttons Edit View Tools Help are ok). This happens on all explorer folder windows that I navigate to. The attached image pop-up appears and all open explorer windows close when 'ok' is cliked. I have never seen it before and do not know what it means.
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
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6.00 GB
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Intel(R) G33/G31 Express Chipset Family
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Realtek High Definition Audio
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24'' HP WS LCD
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1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
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Guard pages for the stack are typically used to detect when more memory should be allocated for the stack. Usually temporary variables that only live during the run of a function are created on the stack.

Have you rebooted the machine since this error? If not I would reboot and see what happens.
Otherwise I would try is a restore point if you have one available.
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
^ Thank you for reply. Here is an update that I had planned to post prior to this reply, but I had to attend to some business and was unable to until now :

Update : I ran the system file checker scan utility (sfc /scannow) and when finished it said to re-start for effect. The problem has not returned as of this post. However, I also recall from past posts here that running this utility 'several times' is advised. I ran it two more times. Upon finish it did not request a re-start but both times it did report errors found that it could not fix and to view a 'CBS.log' file. Naturally, this file is all 'geek-speak' to me (and I should have left well enough alone). I post it as an attachment here for someone to trouble-shoot. Advice?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
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Logitech G510s
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Logitech Trackball M570
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Microsoft Security Essentials / Malwarebytes
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IE / Firefox / Chrome
Run DISM /Online /Cleanup-Image /RestoreHealth from a Elevated Command Prompt then run sfc /scannow again.
 

My Computer

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PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
^ thx Rich. I ran it and here are results :


C:\>DISM /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.18489

Error: 87
The restorehealth option is not recognized in this context.
For more information, refer to the help.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\>

Should I now proceed with sfc scan?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
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Logitech G510s
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Logitech Trackball M570
Antivirus
Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome
^
C:\Windows\Logs\DISM\dism.log :
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
Keyboard
Logitech G510s
Mouse
Logitech Trackball M570
Antivirus
Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
Thx Rich. I visited the surt link you provided. It seems to me that it is some kind of windows update/service pack installation-related utility. Do you suspect that the sfc scan log file indicates problems of this nature? I have run error-free sfc scans before. Since then, I have not installed a service pack and the only update is the recent Silverlight and it installed without incident. In fact, I have never had an unsuccessful windows update install.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
Keyboard
Logitech G510s
Mouse
Logitech Trackball M570
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Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome
My understanding is that like DISM, it repairs the Component Store which is used by SFC to replace missing or corrupted files. The Component Store is maintained by the OS and Windows Updates. When any of it gets corrupted, SFC can't use it's files to repair damage.

Worth a try, won't hurt anything.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
OK - I did the SURT thing. This is a new and strange one to me. I'm sure I followed the steps correctly. I ran sfc afterwards. Unfixable errors indicated. Log is attached
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
Keyboard
Logitech G510s
Mouse
Logitech Trackball M570
Antivirus
Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome
All the errors I see in the CBS.log file are for windows update collections it couldn't find. Are you seeing other things?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
Keyboard
Logitech G510s
Mouse
Logitech Trackball M570
Antivirus
Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome
Guard pages for the stack are typically used to detect when more memory should be allocated for the stack. Usually temporary variables that only live during the run of a function are created on the stack.

Have you rebooted the machine since this error? If not I would reboot and see what happens.
Otherwise I would try is a restore point if you have one available.
This issue returned a few days or so after the OP. I was unable to re-visit until now. I have done several re-boots since and a system restore point to a time prior is not available. I have updated the OP to include an additional anomaly. Any other advice is welcome.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
Keyboard
Logitech G510s
Mouse
Logitech Trackball M570
Antivirus
Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome
I can't find the Registry Key for items in the Explorer Background Right Click Menu. But I suspect there is something funky there. If you right click Explorer background and they all close it could be that something isn't handling the menu creation correctly. For example a recursive loop that eats up all the stack, causing the guard page message.

I anyone knows the Explorer Background Context Menu Key could you post it? :)
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
thx M_A - I do have a system 'tweak' in place that hides an explorer tool bar and appears upon mouse-hover (I recall I learned of it at this site). It's the toolbar that has 'Organize', 'Burn', 'New Folder' etc. It does jitter a lot if I move the cursor across this area and have to be really delicate if I want to select one of those items. Although this has not been an issue in the past I mention it here in case there is relevance to this problem. In any case, I prefer to disable it but cannot recall how I did it in the first place.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
Keyboard
Logitech G510s
Mouse
Logitech Trackball M570
Antivirus
Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome
thx M_A - I do have a system 'tweak' in place that hides an explorer tool bar and appears upon mouse-hover (I recall I learned of it at this site). It's the toolbar that has 'Organize', 'Burn', 'New Folder' etc. It does jitter a lot if I move the cursor across this area and have to be really delicate if I want to select one of those items. Although this has not been an issue in the past I mention it here in case there is relevance to this problem. In any case, I prefer to disable it but cannot recall how I did it in the first place.

Usually something like that is a Registry tweak. Do you have a dedicated folder for .reg files? Or perhaps you could search *.reg

I spent 1/2 hour searching and I couldn't pick it out.
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.
thx M_A - I do have a system 'tweak' in place that hides an explorer tool bar and appears upon mouse-hover (I recall I learned of it at this site). It's the toolbar that has 'Organize', 'Burn', 'New Folder' etc. It does jitter a lot if I move the cursor across this area and have to be really delicate if I want to select one of those items. Although this has not been an issue in the past I mention it here in case there is relevance to this problem. In any case, I prefer to disable it but cannot recall how I did it in the first place.

Usually something like that is a Registry tweak. Do you have a dedicated folder for .reg files? Or perhaps you could search *.reg

I spent 1/2 hour searching and I couldn't pick it out.

I think that it might be this one:

Hide Folder Band in Windows 7

Also

http://www.askvg.com/how-to-apply-and-safely-use-custom-user-interface-shell-or-explorer-in-windows/
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
thx Callender for the lead. That was the mod. I 'undid' the mod, restarted and the explorer windows are restored. However, as I suspected, it does not resolve this issue.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
Keyboard
Logitech G510s
Mouse
Logitech Trackball M570
Antivirus
Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome
If "this" is supposed to be a link, it's dead. If you mean this problem we are on then I don't understand.
 

My Computer

Computer Manufacturer/Model Number
HP Media Center
OS
Windows 7 32 bit
CPU
AMD 5200+ dual core
Memory
2 GB
Graphics Card(s)
NVidia GeForce 6150SE 128 MB
Monitor(s) Displays
CRT
Screen Resolution
1280x1024
Hard Drives
500 GB Sata internal :

SIIG USB 3.0 docking stations w/WD Caviar Black 6 Gb/s drives
Keyboard
PS/2
Mouse
PS/2 Wheel Mouse
Other Info
SIIG USB 3.0 PCIexpress card.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP (HP-P6212F)
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Motherboard
PEGATRON CORPORATION Benicia
Memory
6.00 GB
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
24'' HP WS LCD
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) ATA Hitachi HDT72106 SCSI Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device (6) Verbatim STORE N GO USB Device
Keyboard
Logitech G510s
Mouse
Logitech Trackball M570
Antivirus
Microsoft Security Essentials / Malwarebytes
Browser
IE / Firefox / Chrome
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