Help with Windows updates not installing - re Service Pack 1
- Thread starter Neil2305
- Start date
Try this - do a Clean Boot, and attempt to install SP1 using the standalone installer.
How to perform a clean boot in Windows
How to perform a clean boot in Windows
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
Ah - sorry about that! you must have fallen off my watchlist!
Since it's been so long, we'd better have a complete new set of files....
Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
Please also post the C:\Windows\windowsudpate.log file
Since it's been so long, we'd better have a complete new set of files....
Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
Please also post the C:\Windows\windowsudpate.log file
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
Hi - thanks,
in log cbs file right-click etc
when trying to send compressed file to desktop I get the message "File not found or no read permission..."
I do get the check sur if that is of any use?
in log cbs file right-click etc
when trying to send compressed file to desktop I get the message "File not found or no read permission..."
I do get the check sur if that is of any use?
My Computer
At a glance
Windows 7 32 bit
- OS
- Windows 7 32 bit
That log is part of what I needed - and it's clear.
I still need the CBS.log and the latest CBSPersist file.
You'll need to COPY the CBS.log file to the desktop, before compressing the copy for upload.
I still need the CBS.log and the latest CBSPersist file.
You'll need to COPY the CBS.log file to the desktop, before compressing the copy for upload.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
Noel does this matter on a system with Home Premium?
From post #24
https://technet.microsoft.com/en-us/library/cc725762.aspx
From post #24
https://technet.microsoft.com/en-us/library/cc725762.aspx
My Computer
At a glance
Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Home made Desktop
- OS
- Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
- CPU
- Intel i7-6800K @ 4.3
- Motherboard
- ASUS X-99 Deluxe II
- Memory
- Corsair Platinum 16 gig @2400
- Graphics Card(s)
- EVGA GTX 1070 OC
- Monitor(s) Displays
- Asus 27" LED LCD/VE278Q
- Screen Resolution
- 1920-1080 or 1280-720 HDMI
- Hard Drives
- INTEL SSD 730-240 Gb Sata 3.0/
- PSU
- EVGA Platium 1200W
- Case
- Phanteks Luxe Tempered Glass 8 fans/ one radiator
- Cooling
- XSPC/ Water Cooled CPU
- Keyboard
- Das 4 Professional
- Mouse
- Logitech M705/MX Anywhere 2-S
- Internet Speed
- 100 mbits
- Antivirus
- Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
- Browser
- I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
- Other Info
- LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
@Bear I don't think so - but I'd have to play with a new VM to test it out.
@Neil In that case, try booting to Safe Mode and trying from there.
@Neil In that case, try booting to Safe Mode and trying from there.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
The file has no errors in it - and no SFC scan data.
Did you actually run the SFC /SCANNOW command? if so, it doesn't appear to have worked, for some reason. Please try it again.
Did you actually run the SFC /SCANNOW command? if so, it doesn't appear to have worked, for some reason. Please try it again.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
Unfortunately, what the screen says and what the log says are not always the same thing.
I've seen logs where the scan obviously stopped part-way through, but which were displayed as 'nothing found' - delving into the detail found the cause and allowed resolution.
I've seen logs where the scan obviously stopped part-way through, but which were displayed as 'nothing found' - delving into the detail found the cause and allowed resolution.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
That does look OK - I'd have preferred the full CBS.log file, but...
Let's have a look at that windowsupdate.log file.
Let's have a look at that windowsupdate.log file.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
99% of the time, the 0x8024200d error you're getting simply means that the update needs to be installed using the standalone download.
Pleas download a fresh copy of the standalone from here...
https://www.microsoft.com/en-gb/download/details.aspx?id=5842
You'll need the windows6.1-KB976932-X64.exe file.
Then try running that.
If it fails, post the new windowsupdate.log file. and any log file the error shows you is created.
Pleas download a fresh copy of the standalone from here...
https://www.microsoft.com/en-gb/download/details.aspx?id=5842
You'll need the windows6.1-KB976932-X64.exe file.
Then try running that.
If it fails, post the new windowsupdate.log file. and any log file the error shows you is created.
My Computer
At a glance
Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)
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