Homegroup not showing folder contents

[PeterPSA]

I have two computers connected to the same HomeGroup on the same network. Both are sharing their documents (Control Panel/HomeGroup). On both computers, Windows Explorer shows the user on the other computer under HomeGroup, and under each user is Documents. But when I click on Documents, nothing changes. It seems that it isn't reading the contents of the documents folder on the other computer. What am I missing?

 

[2xg]

Hi Peter,

Have you tried restarting both computers? Sometimes a reboot helps resolve this type of issue.

Do you have any Security or Firewall Software installed?

 

[PeterPSA]

thanks for the reply. Unfortunately, yes, I did restart both computer to no avail. I do have Windows Firewall running and I also have an antivirus program. I hope not to have to disable these important programs in order to use HomeGroup! Thanks again.

 

[chev65]

I have two computers connected to the same HomeGroup on the same network. Both are sharing their documents (Control Panel/HomeGroup). On both computers, Windows Explorer shows the user on the other computer under HomeGroup, and under each user is Documents. But when I click on Documents, nothing changes. It seems that it isn't reading the contents of the documents folder on the other computer. What am I missing?

Are both machines running Windows 7?

 

[PeterPSA]

Yes, both run Windows 7.

 

[2xg]

Click on the Start Orb rb: and type \\IPAddress\SharedFolder(Computer's IP Address you are trying to connect to) press enter or type the \\ComputerName\SharedFolder then press enter.

Were you able to access the computer using this method?

 

[PeterPSA]

Not sure how to find the IP address of the computer... However, I can say that each computer seems to be seeing the other because each has a HomeGroup "folder" in Windows Explorer listing the documents folder on the other computer. The problem is that when I click on the documents folder, nothing happens. It doesn't show the contents of that folder.

 

[2xg]

Hopefully folders/files are hidden, if they are, you may unhide them.
http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html

To find out the IP Addresses and Computer Names in your network, you may run the ipconfig /all or it's better to install this utility called AdvanceIPScanner which I also use.

 

[PeterPSA]

OK, I found the IP address. It says that "Windowws cannot access \\<ip address>\sharedfolder. Getting weirder and weirder...

 

[PeterPSA]

Plenty of files and folders in there that are not hidden...

 

[2xg]

When you try accessing the computer by IP from the Start button, did you type \\192.168.1.5\Sharedfoldername?
The IP Address is just an example, yours will be different.

Do a test and Share your C or D drive and call it C or D for now and give it a full permission, then try accessing it again, for example: \\192.168.1.5\D

What's the name of the Security Software that you are using on both computers?