How do I stop admins from installing software (Can't set to standard)

IT Wizard

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Hi all,

I'm hoping one of your resident geniuses may be able to help me!

Background: I work on a support desk and one of our customers has decided to downgrade all of their end users from Admins to Standard users in Windows 7 to stop them installing non-work-related applications on their work laptops. The software of ours that they use requires administrator rights to function else it will instantly have a fatal error and crash. This is due to the very way it works (it is essential).

Problem:
1) We no-longer develop for this application and to fix it would require a complete rebuild of the software.
2) They COULD set the application to run as an administrator but it saves the admin password in "Credentials Manager", where the users can apparently view the password in plain text, so the customer is unwilling to do this (fair enough really!).

Any ideas? Our IT, their IT and our developers are all a little stumped. Any help would be massively appreciated :) Thanks a lot!
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
It is hard to say how to fix the issue - since we don't know the cause of the crash if run as a standard user. A tool like Process Monitor might give some clues in that area.

Does your old app write info to a folder under Program Files or Program Files (x86)? If so, then carefully changing the security settings to allow the group named Users to write data only to your app's folder might solve the crash. It is important that you make such changes correctly* so as to preserve as much of the standard user security model as possible.

*I can detail what I deem "correct" after I know if the app writes data there.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Hello again!

Thanks so much for your replies, they're seriously appreciated! We've been so stuck on this!

Brink, that's a really nice guide and an awesome suggestion. Our entire office is on Windows 8 now which makes it impossible for me to test here so I've forwarded the details on to them so they can test it to see if it does the trick. Fingers crossed!
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional
I hope it will work for them. Please let us know how it went. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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