how to repair my PC ? pls help

[peterwong]

my PC do not works well,
compaq presario SR 5859 pc, 4 G ram, intel cpu
buy for 1 yr

i try trojan hunter to scan, no infected.
i try restore to earlier system point, much worse

cannot login admin account,
very slow.
cannot open most exe program, IE did not works.
cannot boot from DVD, so I cannot recover it from my window 7 dvd,

use system mechanic to repair and done, fixed all points but

no improve,

use eset antivirus scan, no infect
use compaq pctool to check, all hardware is OK,

how can I fix it ?
pls comment and help,

 

[Golden]

Is this an OEM Windows installation? If so, have you tried a Factory Reset?

 

[pebbly]

Hi peterwong, welcome to the forums, We need a little more information to be able to assist you , If you would be so kind and tell us the problems you are having we would be very grateful

 

[alphanumeric]

My first recommendation would be to reinstall windows. Do a clean install and format the partition windows will be installed to. Backup any documents, pictures etc you want to keep before hand. Be advised though they could be infected so I would scan them all before ever putting them back on my PC.
You say you can't boot from DVD. Did you go into the BIOS and change your boot order so it goes to your DVD drive first?

 

[peterwong]

factory reset > recover do not works
BIOS change to DVD boot order > but never booted by window 7 install DVD

my question is I try everything I know and cannot recover my PC
seems like a virus attack, but no sign after scanning and rechecking

 

[pebbly]

factory reset > recover do not works
BIOS change to DVD boot order > but never booted by window 7 install DVD

my question is I try everything I know and cannot recover my PC
seems like a virus attack, but no sign after scanning and rechecking

Hi peter when you say it never booted to win7 install dvd , you did "Press any key to boot from cd/dvd" when advised to did'nt you ?

 

[peterwong]

the problem is " press any key to boot from dvd " never come up,
the PC just boot & start the harddisk again

the DVD is a bootable DVD, it is a legal version, I paid for this

 

[alphanumeric]

Did you install windows on this PC originally? Is this DVD a full version or an upgrade version? Check your Windows 7 DVD to be sure it isn't scratched or smudged.

 

[flaco]

Is is possible to formatted with the cd?Go and change the way the computer boots then press any key to boot from cd and there u go a fresh start please note that if u have only 1 hard drive evrithing will be lost.Please have the drivers of the computer ready to isntall them before formatting.

 

[Lordbob75]

Please have the drivers of the computer ready to isntall them before formatting.

You cannot install drivers BEFORE reinstalling the OS, that doesn't work.

~Lordbob

 

[gregrocker]

Here are troubleshooting steps to use to try to solve your problems: http://www.sevenforums.com/general-...-lags-every-couple-seconds-2.html#post1131640

If this is the original factory pre-installed OS you have the option to recovery to factory condition by running the Recovery Partition or running the Recovery disk(s). However this will reinstall all of the factory bloatware and useless HP utilities which have better versions built into Win7.

Here are tips to clean reinstall to get the best possible install of Win7: http://www.sevenforums.com/installation-setup/125874-re-install-windows-7-a.html#post1086729

 

[flaco]

Please have the drivers of the computer ready to isntall them before formatting.

You cannot install drivers BEFORE reinstalling the OS, that doesn't work.

~Lordbob

I mean after formatting like ina pen driver or flash drive

 

[gregrocker]

Not necessary with Win7, which is mostly driver-complete.

Newer drivers arrive quickly via optional Windows Updates, and by enabling Hardware driver updating: Automatically get recommended drivers and updates for your hardware

Then check for any missing drivers in Device Manager to import from the Support Downloads webpage for your model computer or device.

 

[sygnus21]

the problem is " press any key to boot from dvd " never come up,
the PC just boot & start the harddisk again

the DVD is a bootable DVD, it is a legal version, I paid for this

You need to go to the BIOS and set the DVD reader to be the first boot. I suspect that's why you're unable to boot off the DVD.

Set the BIOS to have the DVD be the first boot device, restart the PC, put the DVD in the drive and the computer should pick up the DVD from there and you can do what you need to do.

Hope this helps.