Solved HP 2009m speakers not working

[flowerygirl51]

Ugh, I switched from Vista to 7 and now my built-in monitor speakers aren't working. I've tried drivers for the sound. I've tried reinstalling the monitor drivers. I have checked and rechecked that I'm plugged into the right jack, cables are connected, etc. They were working in Vista (still work if I boot into it), just not in 7.

I think the problem is the speakers just aren't even listed in playback devices. The HP support site is no help (leading me in circles).

Please help, I'm going a little batty.

 

[A Guy]

Welcome to Seven Forums flowerygirl51. Try this:

Start> Control panel (Category view)> Hardware and sound> Sound> Right click a blank area and choose Show disabled devices



See if the speakers are listed there.

A Guy

 

[flowerygirl51]

Yes, disabled devices are showing. The speakers just aren't there. I keep scanning for hardware changes and there just seems to be no way to force windows to pick them up.

 

[A Guy]

If you have Realtek HD Audio, look at the 1st Answer on this thread:

no sound from pc, speakers are plugged in however not registering on - Microsoft Answers

If you don't, your system specs will help anyone trying to help you further

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

A Guy

 

[bassfisher6522]

What kind of connection does the monitor speakers have? Is that connection fully seated on both ends - from the monitor to the back of the PC. I know on my old HP 19 inch monitor it has a 3.5mm speaker jack and for the speakers on the monitor to work I had to use the green 3.5mm cable. Again, it plugs into the back of PC.

 

[flowerygirl51]

thanks, bassfisher, yes - the 3.5mm cable is properly connected to both the speaker and the back of the pc.

A Guy - that tool was really helpful. Helped me see that the computer was thinking my sound card was a manufactured by Microsoft. I knew that wasn't right so I booted back into Vista and checked the properties there. I found out the sound card is by Via Technologies so now I'm grabbing drivers from there and hoping that works. I was assuming it was Realtek, should have checked first.

 

[flowerygirl51]

Well, THAT's embarrassing. That was the problem - I have speakers again.

thanks for your help.

 

[A Guy]

Well great, alls well...

The 1st thought was update drivers, but you said you had done that. Glad we could help, good job

A Guy