HUGE cursor...

0rbytel

New member
Local time
11:36 AM
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27
Location
Perth, Australia
Hey all,

I've just purchased a new Saphire HD 5770, and have come across a couple of issues.

I initially installed the catalyst control panel and drivers which came on the software disk included, and was given a WEI score of 7.4 for gaming and aero graphics, but had an issue where the cursor would sporadically triple in size.

The issue would resolve itself after a reboot.

I decided to update to the latest drivers, from the ATI website, (9.10) and the issue keeps occuring, but I've found that my WEI score has dropped from 7.4 to 6.0... has anyone else experienced these issues? Does anyone have any solutions?

I was under the impression that the cursor issue was a video problem, but after a bit of research it seems that the issue might be due to a motherboard problem (gigabyte ga-p55m-ud2).

All drivers are up to date, including the latest fg2 beta bios, which resolved a lot of issues in W7.

Any help would be appreciated.

Cheers
 

My Computer

OS
Windows 7 Professional 64-bit
CPU
Intel i5 750 @ 2.8GHz
Motherboard
GA-P55M-UD2
Memory
4GB (2x 2GB) Geil DDR3 PC3-12800 Ram CL=9-9-9-28
Graphics Card(s)
ATI Sapphire HD 5770
Sound Card
Realtek HD Audio
Monitor(s) Displays
Viewsonic VS2233wm-3
Screen Resolution
1920 X 1080
Hard Drives
OCZ 128gb Vertex SSD (Primary)
1TB WD 7200 SATA2 Caviar
500GB ST3500320AS ATA
500GB Seagate Freeagent External
PSU
Thermaltake Key 3 Spirit 600w Toughpower
Case
Antec Nine Hundred Two
Cooling
Stock Intel HSF; Thermaltake HDD Coolmaster; Deep Cool SF
Keyboard
Logitech Media 600
Mouse
Microsoft Habu Gamer Mouse
Internet Speed
ADSL 2+ 12G/800Mb
Elephantitis of the Cursor :p

Does the cursor look just as large if you boot in safe mode (press F8 during startup)?
 

My Computer

Computer Manufacturer/Model Number
Multiple machines in various stages of decomposition.
OS
Win7x64
Hi H2SO4,

I've booted it in safemode, and it doesn't appear to replicate the issue. The thing is, I'm not 100% sure what sets it off. If I reboot, the cursor is fine if I leave it idle, but eventually something random sets it off and it's huge.
 

My Computer

OS
Windows 7 Professional 64-bit
CPU
Intel i5 750 @ 2.8GHz
Motherboard
GA-P55M-UD2
Memory
4GB (2x 2GB) Geil DDR3 PC3-12800 Ram CL=9-9-9-28
Graphics Card(s)
ATI Sapphire HD 5770
Sound Card
Realtek HD Audio
Monitor(s) Displays
Viewsonic VS2233wm-3
Screen Resolution
1920 X 1080
Hard Drives
OCZ 128gb Vertex SSD (Primary)
1TB WD 7200 SATA2 Caviar
500GB ST3500320AS ATA
500GB Seagate Freeagent External
PSU
Thermaltake Key 3 Spirit 600w Toughpower
Case
Antec Nine Hundred Two
Cooling
Stock Intel HSF; Thermaltake HDD Coolmaster; Deep Cool SF
Keyboard
Logitech Media 600
Mouse
Microsoft Habu Gamer Mouse
Internet Speed
ADSL 2+ 12G/800Mb
Not to worry- it appears it's ATI's drivers for the 5000 series cards. There are issues at the moment with current drivers acting like a viagra for your cursor.

Have to wait until november it seems for a revised driver.
 

My Computer

OS
Windows 7 Professional 64-bit
CPU
Intel i5 750 @ 2.8GHz
Motherboard
GA-P55M-UD2
Memory
4GB (2x 2GB) Geil DDR3 PC3-12800 Ram CL=9-9-9-28
Graphics Card(s)
ATI Sapphire HD 5770
Sound Card
Realtek HD Audio
Monitor(s) Displays
Viewsonic VS2233wm-3
Screen Resolution
1920 X 1080
Hard Drives
OCZ 128gb Vertex SSD (Primary)
1TB WD 7200 SATA2 Caviar
500GB ST3500320AS ATA
500GB Seagate Freeagent External
PSU
Thermaltake Key 3 Spirit 600w Toughpower
Case
Antec Nine Hundred Two
Cooling
Stock Intel HSF; Thermaltake HDD Coolmaster; Deep Cool SF
Keyboard
Logitech Media 600
Mouse
Microsoft Habu Gamer Mouse
Internet Speed
ADSL 2+ 12G/800Mb
Yeah, it's some issue with the drivers for the 5000 cards. I have the same card as you, haven't had this problem at all.
Some more threads on the issue, and it's already been discussed in the ATI forums, so I'm sure they know about it.


http://www.sevenforums.com/graphic-cards/32770-3d-mark-vantage-my-ati-msi-5870-a-2.html#post339915

http://www.sevenforums.com/graphic-cards/31557-weird-cursor-glitch.html

AMD Game Forums - 9.10 5870, CURSOR ISSUE NOT FIXED.


BTW, the 5770 isn't listed with the 9.10, you should be using these for the 5770, which are a little later (8.66.6) than the 9.10 (8.66.1)
Radeon5000SeriesDriver
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Airbot 2.0
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air
Motherboard
Asus P6X58D Premium - Sata 6Gb/s - USB 3.0
Memory
12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz
Graphics Card(s)
Zotac Geforce GTX 770
Sound Card
ASUS Xonar D2X
Monitor(s) Displays
1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT
Screen Resolution
1920x1080@60hz
Hard Drives
1 Samsung 250GB 840 Evo SSD
1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

Pioneer DVD Burner DVR-S18M
PSU
Corsair HX1000W
Case
Cooler Master HAF 932
Cooling
Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme
Keyboard
Logitech Wireless MK700
Mouse
Logitech Wireless MK700
Internet Speed
DL 15 Mbps UL 0.98 Mbps
Antivirus
None
Browser
Firefox Nightly
Other Info
Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- LG Nexus 5
What about trying the cat 9.11 beta drivers, or reverting back to 9.9, or even the drivers that came on the disc?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Systems by SmartEyeball
OS
8 Pro x64
CPU
i7 3770K 4.6GHz
Motherboard
ASUS P8Z77 WS
Memory
16GB G.Skill Trident X 2666mhz
Graphics Card(s)
x2 EVGA 780 Ti Superclocked SLI
Sound Card
SB X-FI Surround 5.1 PRO USB / ATH-AD900 Headphones
Monitor(s) Displays
x3 Dell U2410 / 58" Samsung
Screen Resolution
5760*1200/ 1920*1200
Hard Drives
2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black * Sony Optirac DVD
PSU
Silverstone Strider Evolution 1200W
Case
Thermaltake Level 10 GT Snow Edition
Cooling
Noctua NH-D14
Keyboard
Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL
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Thermaltake Theron (Highly Recommended) + Razer Imperator
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MSE
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IE, FF, WaterFox
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GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport V1 Pedals + CSR shifter/7G-H ▼Saitek X52 Pro ▼ TrackIR 5 Pro
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
=
Bloody Big Grin
I'm using the 9.11 beta drivers now and they seem to be working ok. I have also noticed I don't get the stuttering when watching movies in a browser anymore either. Fingers crossed that its all ok.

The P55 board is ****. They really need to get onto releasing a stable bios. The latest beta (which is what most w7 users have to use to enable ahci and prevent blue screening) has issues with the usb or something. I just bricked my iphone, and it seems i've discovered a whole community of people who have just suffered the same misfortune. You cant even recover the phone on the p55 pc, i've had to copy all the backup data to my laptop and do a full restore from the lappy to get my phone working.
 

My Computer

OS
Windows 7 Professional 64-bit
CPU
Intel i5 750 @ 2.8GHz
Motherboard
GA-P55M-UD2
Memory
4GB (2x 2GB) Geil DDR3 PC3-12800 Ram CL=9-9-9-28
Graphics Card(s)
ATI Sapphire HD 5770
Sound Card
Realtek HD Audio
Monitor(s) Displays
Viewsonic VS2233wm-3
Screen Resolution
1920 X 1080
Hard Drives
OCZ 128gb Vertex SSD (Primary)
1TB WD 7200 SATA2 Caviar
500GB ST3500320AS ATA
500GB Seagate Freeagent External
PSU
Thermaltake Key 3 Spirit 600w Toughpower
Case
Antec Nine Hundred Two
Cooling
Stock Intel HSF; Thermaltake HDD Coolmaster; Deep Cool SF
Keyboard
Logitech Media 600
Mouse
Microsoft Habu Gamer Mouse
Internet Speed
ADSL 2+ 12G/800Mb
same issue

I have the same issue on my gigabyte 5770 card. the cursor will randomly get big and a randomly drops out of areo mode and back again and worse is sometimes coming out of sleep mode the monitor will not come on after a reboot and looking at error report section it is saying a video driver issue. I have the newest 9.11 and still the same. I sure hope they get this fixed soon.
 

My Computer

Computer Manufacturer/Model Number
Me
OS
windows 7 32bit
CPU
AMD phenom 2 810 x4
Motherboard
gigabyte am3
Memory
corsair 4gb
Graphics Card(s)
gigabyte 5770
Sound Card
none
Monitor(s) Displays
westinghouse 22inch
Hard Drives
samsung 1.0 and 1.5 tb
PSU
corcair 850
Case
NZXT
Cooling
lots of fans

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
failed

installed 9.12, still bugged, typing this message with a huge cursor.
 

My Computer

OS
win7
Install the hotfix.
 

My Computer

Computer Manufacturer/Model Number
Self-built
OS
Ubuntu Lunix and Windows 7
CPU
Intel Core2Quad QX9700
Motherboard
Gigabyte GA-EP45-UD3P
Memory
8 GB Corsair Twin-X
Graphics Card(s)
Sapphire/ATI Radeon HD5850
Sound Card
Embedded or Bose Companion System V
Monitor(s) Displays
Apple 23 Inch Cinema Display
Screen Resolution
1920 X 1200
Hard Drives
1 X 120GB Intel Series 320 SSD
2 X 1TB Western Digital WD1002 FAEX internal hard drives
1 X 1Tb Seagate 7200.11 SATA (external, for backup)
PSU
Corsair 750TX
Case
Lian-Li V2120B
Cooling
Zalman CNPS ZX10C
Keyboard
CVT Avant Prime
Mouse
Logitech wireless trackman
Internet Speed
Comcast 8M/sec
Other Info
Also use MacBookPro (1st gen Intel w/ OS X 10.6) and a second desktop built upon an Intel D975XBX with Intel E6600 multi-booting Ubuntu, SuSE and Fedora Linux and 32-bit Windows 7 Home Premium..

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
120mb hotfix.... wow...

will DL soon.


It's the whole of 9.12CCC, plus the hotfix. Newer RC drivers from the regular 9.12.

9.12
8.681

9.12 hotfix
8.682.2
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Airbot 2.0
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air
Motherboard
Asus P6X58D Premium - Sata 6Gb/s - USB 3.0
Memory
12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz
Graphics Card(s)
Zotac Geforce GTX 770
Sound Card
ASUS Xonar D2X
Monitor(s) Displays
1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT
Screen Resolution
1920x1080@60hz
Hard Drives
1 Samsung 250GB 840 Evo SSD
1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

Pioneer DVD Burner DVR-S18M
PSU
Corsair HX1000W
Case
Cooler Master HAF 932
Cooling
Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme
Keyboard
Logitech Wireless MK700
Mouse
Logitech Wireless MK700
Internet Speed
DL 15 Mbps UL 0.98 Mbps
Antivirus
None
Browser
Firefox Nightly
Other Info
Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- LG Nexus 5
It's the whole of 9.12CCC, plus the hotfix. Newer RC drivers from the regular 9.12.

9.12
8.681

9.12 hotfix
8.682.2

It's also both 32 and 64 bit versions in one.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
ah

well that would explain it.

hotfix downloaded and installed, so far cursor is normal.

a few glitches with a few video files, but its probably just poor encoding.

why was it so hard to find this hotfix, shouldnt it be listed on the patches page?

ah well, its working now, sure beats not having a patch :P
 

My Computer

OS
win7

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Airbot 2.0
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7 920 (D0) @ 4Ghz, *26c idle *65c full load on air
Motherboard
Asus P6X58D Premium - Sata 6Gb/s - USB 3.0
Memory
12GB DDR3 Corsair Dominator -CMD12GX3M6A1600C8 at 1600MHz
Graphics Card(s)
Zotac Geforce GTX 770
Sound Card
ASUS Xonar D2X
Monitor(s) Displays
1 LG 24" Flatron W2453V-PF 1 Samsung 24" P2450H both 2ms RT
Screen Resolution
1920x1080@60hz
Hard Drives
1 Samsung 250GB 840 Evo SSD
1 OCZ Vertex2 180GB SSD
1 TB Samsung Spinpoint F1 7200RPM 32MB cache
2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

Pioneer DVD Burner DVR-S18M
PSU
Corsair HX1000W
Case
Cooler Master HAF 932
Cooling
Case Fans *3 230mm, *1 140mm/CPU - *Tuniq Tower 120 Extreme
Keyboard
Logitech Wireless MK700
Mouse
Logitech Wireless MK700
Internet Speed
DL 15 Mbps UL 0.98 Mbps
Antivirus
None
Browser
Firefox Nightly
Other Info
Processor-7.7 *RAM- 7.9 *Graphics-7.9 *Gaming Graphics- 7.9 *SSD- 7.8 W.E.I final score= 7.7
*Phone- LG Nexus 5
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