I can't create a new user account

[papacera]

Hi, I'm not a new user but....I am unable to create a new user account. I've tried the cmd run as administrator, i've tried starting is safe mode. It says I'm the administrator but I don't have administrator rights, the error message i get when trying to create a new user account is
"The specified account name is not valid, because account names cannot contain the following characters:`~’,*+-=.
Please type a different name. " Help?/??/

 

[Maguscreed]

last time I saw this it turned out to be the norton security suite preventing access.
...you wouldn't happen to have the norton security suite would you?

if not I would suppose just about any security software could result in a similar problem.
You could also have disabled fast user switching at some point which can affect new account creation.

 

[papacera]

norton

no I'm just using Charter security suite

 

[kegobeer]

I would totally uninstall whatever security software you have on your computer, then reboot. Don't disable it, uninstall it. It sounds like whatever you are running is interfering with your admin rights.

Oh, and just to verify - you aren't trying to use any forbidden characters in the username, right?

 

[papacera]

Admin

the user account says administrator, but I can't create new accounts and I can't access some programs evn if I "run as administrator"

 

[papacera]

Right, not unless steve is a restricted name...

 

[papacera]

ok i'll try to redo my security thanks!!

 

[kegobeer]

Ok, we need more information. Did you install Windows 7, or did it come preinstalled on your computer? Have you done any tweaks to Windows 7 (registry tweaks, removing/disabling services, etc)? Have you done any virus scans lately? Have you ever had a virus in the past on this current OS installation?

 

[Maguscreed]

verify something here
if you go to start menu type cmd hit enter then in the window that opens type
net localgroup administrators
and press enter again.
Is your account name on that list?
If it is not there is a rights problem with the current account.
If it DOES show, I would try starting http://www.sevenforums.com/tutorials/69585-safe-mode.html with networking, and creating the account there.

 

[papacera]

security

OK I tried the cmd sequence and the safe mode routine, and now I have uninstalled my security software, next????

 

[papacera]

more info

OK my user name shows up after the cmd "net localgroup administrator" thing, but I am still unable to change anything in the user accounts, I'm using a windows 7 upgrade installation, home premium from vista.

 

[papacera]

also the windows 7 was an upgrade and my charter security software picked up viruses almost daily, no tweaks

 

[AddRAM]

In your user account name in C: users, right click on your account, click properties, click the security tab. Do you have check marks all the way down under full control except for the last one, special permisions ?

 

[papacera]

Yes

 

[AddRAM]

You may have to enable the hidden administrator account to create a new account and then disable it again.

 

[papacera]

Ok, how do I do that again?

 

[AddRAM]

I`m sure it`s in the tutorials somewhere.

 

[papacera]

ok thanks I'll try that