Solved I can't update windows due to a windows up date error 00009C48

[raiderscom]

i keep getting a windows update error i think it might have something to do with internet explorer. i tried to uninstall it but its not in the view install update or the add remove program i even tried to use the command prompt and that didn't work. i also tried to download internet explorer from the site but i still get the error and the internet explore window just flashes up and goes back down. Please help me.
Thanks!

 

[DustSailor]

Hello raid!

PLease follow all the instructions in this quote, and let me know if it helps at all!

For windows update problems, you might try fixing common issues with these microsoft tools:

1. Automatically diagnose and fix common problems with Windows Update
2. Troubleshoot problems with installing updates - WindowsUpdate_dt000
3. http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
4. Further reading: Support for Microsoft Update

 

[raiderscom]

it doesn't work im still getting the 00009c48 error when i try to update

 

[seavixen32]

Try downloading and installing the System Updates Readiness Tool.

You haven't specified whether you're using the 32-bit version of Windows or the 64-bit, so I've given you a link for both.

You need to choose the one that applies to your system.

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011] - Microsoft Download Center - Download Details

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=3132

 

[raiderscom]

i think the Automatically diagnose and fix common problems with Windows Update step worked i had to reboot my laptop thanks to the both of you

 

[DustSailor]

Yes, I should mention that a restart is sometimes necessary after certain fixes. noted. Glad to hear that it is working now!

 

[seavixen32]

Glad to hear it raiderscom and thanks for the update.

 

[raiderscom]

your welcome!!!!!!! and should i still download the windows update readiness tools???

 

[DustSailor]

your welcome!!!!!!! and should i still download the windows update readiness tools???

If it is fixed, there is no reason to, unless you really want to

 

[seavixen32]

Dusty is quite right. It won't do any harm to install it, but if your problem is fixed there's no real need to.