Solved I need help removing Ukash virus please!

Graemzy

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Im fixing a laptop here that is infected by the Ukash virus. After some research there seems to be a few different versions. They all do the same thing tho. They lock your computer and show a screen sayin your PC has been locked because you where on some illegal websites. They give you a link to go to some other site to pay 100 euro. Im not sure what it says on the screen though because its in Irish, bad i cant speak Irish I know but ya can get the message. It obviously a virus to try scare people into payin it. Anyway, I have started in safe mode, installed and ran Malwarebytes ad that found nothing. It does also not seem to appear in the start up menu under msconfig. some people have said that they simply found it there, because it has a stupid name and they just then navagated to it and deleted it! I seen a tutorial showing how to replace the explorer but i just said id ask because i dont fancy deleting explore. See what ya think of this and is it good to do or try! Remove Strathclyde Police Ransomware (Uninstall Guide) Thanks!
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire x33000
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon x2
Motherboard
Acer wmcp78m
Memory
3g Ram and 10g Virtual
Graphics Card(s)
Nivida Gforce 9
Screen Resolution
1920 x 1080

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks Will i be able to make a bootable disk in safe mode? Ill be able to install it ok id say but will i be able to burn, i cant get onto windows ya see cause of the virus. im on a 32 bit machine now so it will be no use to make a bootable disk onthis cause the lap top is 64! :/
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire x33000
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon x2
Motherboard
Acer wmcp78m
Memory
3g Ram and 10g Virtual
Graphics Card(s)
Nivida Gforce 9
Screen Resolution
1920 x 1080

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
I will leave you in the goods hands of Jacee,MS MVP Consumer Security 2006~2012
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I tried windows defender and it wouldnt boot, kept goin in to windwos and then the malware ran again i i was back to square one.

anyway i ran malwarbytes again and it found it the second time. seems to have fixed it, just running another scan now too and goin to stick an anti virus on it cause there was none.

thanks again lads!
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire x33000
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon x2
Motherboard
Acer wmcp78m
Memory
3g Ram and 10g Virtual
Graphics Card(s)
Nivida Gforce 9
Screen Resolution
1920 x 1080
Run a free online scan with the ESET Online Virus Scanner | ESET
  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 530
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core 2 Duo Processor E8300 @ 2.83GHz
Motherboard
Dell Inc. 0RY007 (Socket 775)
Memory
4.00 GB Dual-Channel DDR2 @ 332MHz (5-5-5-15)
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Integrated 7.1 Channel Audio
Monitor(s) Displays
Acer G245HQL 23.6" LED(1920x1080@60Hz)
Screen Resolution
1920 x 1080
Hard Drives
Disk 0 HITACHI 1TB OS Installed - Disk 1 HITACHI 1TB For Backups
Keyboard
Dell USB Keyboard
Mouse
Dell Optical USB Mouse
Internet Speed
DSL 10 meg
Antivirus
Symantec(SEP)
Browser
Pale Moon
@ Graemzy ... Jacee is a Lass :p
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Oh right, sorry Jacee. I know a fella spells his name the same way you do ya see so i just never thought. lol

thanks again tho, i have that Trinity parked off for the next time, will prob come in handy! ;)
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire x33000
OS
Windows 7 Home Premium 64bit
CPU
AMD Athlon x2
Motherboard
Acer wmcp78m
Memory
3g Ram and 10g Virtual
Graphics Card(s)
Nivida Gforce 9
Screen Resolution
1920 x 1080
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