Inbuilt dell laptop mic not working

[rashidkeezhal]

Dell Inspiron 14z
Windows 7 home, premium 64-bit

Since I bought this laptop my mic was not working. I've checked drivers, Recording devices in control panel. My microphone is listed in recording devices even i uncheck the 'show disabled items'. Tried sound recorder. cannot hear anything. please give me a solution.

Thanks.

 

[fireberd]

As it has never worked, there could be some hardware problem. It should have been taken up with Dell at the beginning. Only Dell can get it corrected under warranty. If its still in warranty, contact Dell support.

 

[SandeepP]

Dell Inspiron 14z
Windows 7 home, premium 64-bit

Since I bought this laptop my mic was not working. I've checked drivers, Recording devices in control panel. My microphone is listed in recording devices even i uncheck the 'show disabled items'. Tried sound recorder. cannot hear anything. please give me a solution.

Thanks.

Hi rashidkeezhal,

Welcome to Seven forums.

I apologize for all the inconvenience this issue has caused and promise you that I will do my best to resolve this issue to your satisfaction.

Please let us know if it is the Mic next to the webcam that is not working or the audio jack on right side of the system.

If possible check both of them and let us know the results. Kindly follow the steps in the below article which would help you resolve this issue:

http://dell.to/1ax3yMu

Please perform these steps and let us know the results, so we can advise you further.