Intel Corporation - Display - Intel(R) HD Graphics - UPDATE FAILURE??

kwil

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Hi...I'm running Win7 Home Premium (64-bit), 8Gb RAM, with the chip:
Intel Core i7 2600K @ 3.40GHz
Sandy Bridge 32nm Technology

Graphics is not dedicated and is handled via this Intel chip.
During Windows Updates, MS ones download perfectly.

However, I also get an additional 'optional' update named: 'Intel Corporation - Display - Intel(R) HD Graphics'

This has never succeeded in downloading.
The MS explanation is always the same: possible interruption from my connection to their server...yet never any interruption when I download MS updates at exactly the same time!

After that, I get the usual 'download Mr Fix It' software which proves itself to be utterly useless in helping me find why the download is not succeeding.

I run Avast anti-virus and Zone Alarm firewall...but I can't figure out if they are somehow preventing the download.

I'd appreciate any help on this....

Many thanks
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Motherboard
ASRock H61M/U3S3
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST3500413AS ATA Device (2) ST3500413AS ATA Device (3) Generic- Card Reader USB Device
Hi again...forgot to mention: Code Error: 800F0203 is what shows, but may as well be in Klingon...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Motherboard
ASRock H61M/U3S3
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST3500413AS ATA Device (2) ST3500413AS ATA Device (3) Generic- Card Reader USB Device
Hi...sorry, should have added info from the Graphics on the chip:
M227WDP (1920x1080@59Hz)
Intel(R) HD Graphics Family
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Motherboard
ASRock H61M/U3S3
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST3500413AS ATA Device (2) ST3500413AS ATA Device (3) Generic- Card Reader USB Device

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi Arc...many thanks for taking time to reply.
However, at Intel Download Center, I'm not sure which to select as below.
Also at Product Name, since no choice is given, then not sure if all will go through anyway.
Can you advise further?

Product Family:
Embedded Components & Flash Memory
OR:
Graphics


Select Product Line
Desktop Graphics Drivers
OR:
Intel Embedded Graphics Drivers


Select A Product Name:
'Choose One'...but doesn't give any choice at all! My computer was custom built anyway


Many thanks
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Motherboard
ASRock H61M/U3S3
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST3500413AS ATA Device (2) ST3500413AS ATA Device (3) Generic- Card Reader USB Device
Hi kwil, let me try ....

  • Product Family: Graphics (As I have said earlier)
  • Product Line: Desktop Graphics Drivers (assuming yours a desktop)
  • Select A Product Name: Click on the Start Button, type "dxdiag" (without quotes) in the search bar and click the resulted link. In will open the "DirectX Diagnostic Tool" window. Click on the "display" tab, and notice what is mentioned against the "Chip Type". Get that one.
Does it work there?
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi Arc...many thanks again.
However, running 'dxdiag' etc, Chip Type = Intel (R) HD Graphics Family
When I go to Intel site and select as you advise, Product Line doesn't list the above.
Closest it does list is: Intel Core Processors with Intel HD Graphics...
Any thoughts?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Motherboard
ASRock H61M/U3S3
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST3500413AS ATA Device (2) ST3500413AS ATA Device (3) Generic- Card Reader USB Device
You may go for it, if it is the closest one.

Anyway, there should be an auto driver detect utility .... Intel® Driver Update Utility.
You may have a try.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi Arc...
Was a bit wary of trying the 'closest' - not sure what would happen!
So logged on to Intel Update Utility and yes, it stated product found: Intel Processor Graphics 2000 and that there was an updated driver.
I downloaded and ran the 'exe' file: however, window popped up saying:
'Failed to install one or more device drivers':(

I temporarily disabled my internet connection + antivirus + firewall and tried to run the downloaded update again...Same result...grrrr!

Clearly something's not quite right...and overall, I'm having no issues with my system...Remember, my initial Windows Update said the Intel update was 'optional'
Nevertheless, I'd like to know why the hell this update is causing such a problem.

Any further ideas...from anyone?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Motherboard
ASRock H61M/U3S3
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST3500413AS ATA Device (2) ST3500413AS ATA Device (3) Generic- Card Reader USB Device
upload your MSINFO32.nfo file.

  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Seeing it, we will have some better idea what might be going wrong there.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi Arc...Here's the zipped file you asked for...Hopes this explains things...
Many thanks
View attachment 238281
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Motherboard
ASRock H61M/U3S3
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST3500413AS ATA Device (2) ST3500413AS ATA Device (3) Generic- Card Reader USB Device

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi Arc...
Downloaded and ran the above file...
Exactly same result as previous: failed to install one or more drivers. Tried with and without disabling anti-virus, firewall and internet connection before running...no joy either way.
Guess the MSINFO32 didn't provide the right solution!
Now I'm really stumped...but thanks anyway for the input.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics Family
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Motherboard
ASRock H61M/U3S3
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ST3500413AS ATA Device (2) ST3500413AS ATA Device (3) Generic- Card Reader USB Device
I have asked my friend 714 to have look ... he is a driver expert, he must has some solution for you.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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