Internet Connection through Wireless card keep dropping

[Drew99GT]

Hello, I am having a dickens of a problem. Basically, the internet connection keeps dropping on my laptop through the wifi. The actual connection to the router doesn't stop, just internet connectivity. When this happens, if I put the computer to sleep and turn it back on, the internet reconnects. Many times when this happens, if I try the troubleshoot problems thing in Windows, it says the default gateway is missing, it repairs it, and reconnects. The problem seems to happen more with heavy bandwidth type browsing such as viewing Youtube or streaming video. It will sometimes do it every minute! There doesn't seem to be any problems with other computers/phones connected to my network, just this particular laptop.

1. Is this a wired or wireless connection issue?

Wireless

2. Who is your Internet Service Provider (ISP)?

Comcast (the devil)

3. What type of Broadband connection are you using?

Cable

4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo -

Modem: Ubee DDM 3513
Router: Asus N900

5. What is the Name of the Anti-Virus, Security or Firewall Software

Avira Free, windows firewall

6. How to run and post an ipconfig /all output of the computer(s) in question for review.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Andrew-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-1E-65-A4-04-44
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a5f3:5f90:9436:46fe%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.41(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, May 07, 2014 11:21:25 AM
Lease Expires . . . . . . . . . . : Thursday, May 08, 2014 12:29:01 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 318774885
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-AD-78-E9-00-26-22-5E-5B-26

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-26-22-5E-5B-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2879:3127:3f57:fed6(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2879:3127:3f57:fed6%16(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 318767104
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-AD-78-E9-00-26-22-5E-5B-26

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{72F82C82-CF17-45AF-8796-1035EDAD16AD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.co.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

 

[ICIT2LOL]

Drew two things to try I find switching off the modem / router and leave for a minute then power up again often clears glitches like this and you can try this for the driver for that adaptor
Intel® Driver Update Utility for wireless networking

 

[Drew99GT]

I tried both and neither helped. Does the configuration I posted above look alright? Nothing stands out in the ipconfig?

Thanks

 

[DMHolt57]

Try changing the router wifi channel from 6, lot of people near you showing in Xirrus shot. Make sure router not near a wireless phone base or any other electronic devices. Check your hardware settings power management tabs in properties for your adapter, make sure box is not checked to allow computer to put device to sleep to save power.

 

[ICIT2LOL]

As DM says mate as devices like cordless phones, microwave ovens etc use the 2.4GHz frequency for their function.

 

[UsernameIssues]

You might also try setting the router to only use the N wireless protocol.

 

[Drew99GT]

So the IP config I posted looks OK?

 

[UsernameIssues]

I tried both and neither helped. Does the configuration I posted above look alright? Nothing stands out in the ipconfig?

Thanks

So the IP config I posted looks OK?

Sorry that we did not directly answer your question earlier.
Everything in the first post looks fine.
(Nice, well written, complete post - BTW.)

How did you determine this?
The actual connection to the router doesn't stop, just internet connectivity.

Maybe the info in this post (and the post below it) can verify where you are losing connectivity.

 

[Drew99GT]

Because the bars in the taskbar are still highlet but the little triangle pops up saying there is no internet connectivity.

I think I may have actually at least made the problem better by disabling the Mircrosoft virtual wifi miniport.