Issues logging into Windows.

[GilV37]

this is happening with Internet Explorer 9. I downloaded Firefox after I noticed this problem and no issues with that web browser.

 

[Jacee]

So which is set as your 'default' browser? IE or FF?
Read this tutorial http://www.sevenforums.com/tutorials/2630-default-programs-set-programs-default-associations.html

 

[VistaKing]

GilV37

If I am not mistaken the IE icon on the Taskbar is 32-bit . If right click on the IE icon on the taskbar then right click on Internet Explorer choose Properties the location points to C:\Program Files (x86)\Internet Explorer

If click on the rb: then click on All Programs and locate Internet Explorer right click on then choose Properties the location is C:\Program Files\Internet Explorer <---- That's 64-bit .

That's how it is on my Windows 7 Ultimate 64-bit

 

[cottonball]

Can you try using the Junkware Removal Tool Download once again?
Save to the Desktop.

Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications.
These programs may interfere with the running of JRT.

Right-click JRT.exe and select: Run as Administrator

The tool opens and starts scanning the system. Please be patient as this can take a while...

When done, a report, JRT.txt is saved on the Desktop.

Please post the contents of JRT.txt in your reply.

 

[cottonball]

GilV37,

Please hold off on Post #144, maybe we will run JRT later.

For now, need to dig deeper...

Please download MiniRegTool64.zip:
http://download.bleepingcomputer.com/farbar/MiniRegTool64.zip
Unzip the downloaded file.


Save to the Desktop

• Open the tool's folder and double-click: MiniRegTool
  
• Copy/paste the following text inside the code box into the large blank box in the tool:
  
  

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v2.0.50727\NGENService\State
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A}

• Check: Query Keys
• Press: Go

Image courtesy of BleepingComputer:

Please post (do not attach) the Result.txt in your reply.

 

[cottonball]

Also, please start: Downloading MiniToolBox
Save to the Desktop
Double-click the downloaded file to run it.

Image courtesy of BleepingComputer:

When the above console opens, please check the following boxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings <<--(Please close Firefox while using this option)
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log

Click: Go

Please post (do not attach) the result Result.txt in your reply.
(A copy of Result.txt is also saved in the same directory the tool is run (Desktop).)

 

[GilV37]

Here are the files.

I have set IE as my default browser.
when i checked IE on the start menu, i noticed i have two IE icons.
Internet Explorer (64 bit)
Internet Explorer

 

[VistaKing]

Try to download a file from Internet Explorer 64-bit .

 

[GilV37]

Same thing

 

[VistaKing]

I see your default Gateway is 10.0.0.1 . Did you change that yourself ?

Usually that default gateway IP address is used in business network on Cisco routers .

Home routers usually have 192.168.x.x IP addresses for their Default Gateway

 

[GilV37]

i never changed it.

 

[VistaKing]

What's the model of your router ?

 

[GilV37]

xfinity. came from the cable company.

 

[VistaKing]

Ok your IP address is correct on that router .

 

[GilV37]

yes

 

[VistaKing]

Can you give me a screen shot of the Internet options Advanced tab scroll down to the Security section and upload that image

 

[GilV37]

Here you go.

 

[VistaKing]

Can you move up a little ? Till like the middle of the Security section

 

[GilV37]

sorry, didn't realize that there were two of the same screen shot.

 

[VistaKing]

GilV37

Inside the Internet Options click on the Advanced tab scroll to the Security section and uncheck the mark next to Check for signatures on downloaded programs click Apply and then the OK button . Open up Internet Explorer and see if you could Download .

If you already have IE opened after you clicked on the Apply and OK buttons close and reopen IE .