KB3136000 keeps wanting to be installed

[ADarkDividedGem]

Hi,

The following update keeps getting installed:
"Security Update for Microsoft .NET Framework 4.6.1 on Windows 7 and Windows Server 2008 R2 for x64 (KB3136000)" here is further information about how I have tried to resolve the problem:

• The update says it was installed successfully
• Downloaded and installed SURT
• Deleted the C:\Windows\SoftwareDistribution folder so it got recreated again.
• Windows Resource Protection did not find any integrity violations.
• Have uninstalled it and then downloaded and installed it directly from:
  https://www.microsoft.com/en-us/download/details.aspx?id=51423
• The compressed CBS folder is 150MB but I have attached the WindowsUpdate.log file if it helps.

 

[ThrashZone]

Hi and welcome to SevenForums,
https://support.microsoft.com/en-us/kb/3149737

Symptoms


When you try to install update 3135996 or 3136000, the installation process fails. Additionally, you receive the following error message:

A certificate chain could not be built to a trusted root authority.

Cause


This issue occurs when you operate in an environment that's disconnected from the Internet or that has a firewall that blocks content from the following URL:

403 - Forbidden: Access is denied.

[url=http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en]403 - Forbidden: Access is denied.[/url]

The resolutions list is below the quoted part I posted from the link.

 

[torchwood]

Hi ADDG,
please turn off the update driver option, its having a prob with one.
might correct the problem.
When you deleted the folder did you stop windowsupdates service if not that would create more issues.

Roy

 

[ADarkDividedGem]

https://support.microsoft.com/en-us/kb/3149737

Thanks but the installation processes doesn't fail and I am able to to connect to:
403 - Forbidden: Access is denied. (Link to URL automatically gets displayed as 403 on this forum)
Which redirects me to:
http://arrcache.download.windowsupd...RR-CSHOST=arrcache.download.windowsupdate.com

I can also download cab files from that same folder:
http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/disallowedcertstl.cab
http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab

As provided here:
https://support.microsoft.com/en-us/kb/2677070

I even reinstalled the update with my firewall and antivirus disabled which had no affect.

please turn off the update driver option, its having a prob with one.
might correct the problem.

Carried out the instructions here if that's what you meant:
https://support.microsoft.com/en-us/kb/2500967

Unfortunately that change didn't help.

When you deleted the folder did you stop windowsupdates service if not that would create more issues.

Yes I stopped the service before I deleted the folder.

The best I can do at the moment is to hide the update but I would like to try and get to the bottom of it.

 

[ThrashZone]

Hi,
Yea that was just the rabbit hole I followed from the original kb3136000 article
I have no idea what the real problem is
https://support.microsoft.com/en-us/gp/windows-update-issues/en-us?wa=wsignin1.0

 

[torchwood]

You have loads of errors showing in your windows update log.
Can you run run this fixit
https://support.microsoft.com/en-au/kb/971058

Roy