Lenovo T510 Getting BSOD Often

[sanb111]

Hi,
I am getting BSOD one in 2-3 days.
I have attached all the required files in Attachemnt.

Is Windows 2008 R2 . . .
- x86 (32-bit) or x64
64 bit
- the original installed OS on the system?
No , I installed myself
- an OEM or full retail version?
Enterprise Edition from MSDN

- What is the age of system (hardware)? New 15 days old
- What is the age of OS installation (have you re-installed the OS?) 12 days[FONT=Segoe UI, Arial]
Can somebody please help me.
Also i have installed new Corsair Ram ( 8 gb ) by myself. Running Memtest on them again.[/FONT]


Thanks!

 

[ttran]

Hi there!
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Your Intel Processor driver was blamed, please download and install fresh copy of it
http://downloadcenter.intel.com/Default.aspx

You have some out of date drivers, please update them as soon as possible

Tppwr64v Tppwr64v.sys Wed Oct 18 15:40:21 2006 (4535E875)

ThinkPad Pwr Mgmt Port, please download and install fresh copy of Power manager driver. I got Lenovo laptop too and I solved my BSODs by updating it.

psadd    psadd.sys    Tue Feb 20 01:56:37 2007 (45D9F2E5)

Lenovo Parties Service Access Device Driver (SMBIOS), either update it or remove it.

Remove Symantec/Norton please:
Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
Install MSE for this time for testing:
http://www.microsoft.com/security_essentials

Run system file check please:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know if you need further assistance!

Regard,

Tuan

BugCheck 1E, {ffffffffc0000005, fffff80001cf6b7f, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+100 )

Followup: MachineOwner
---------

BugCheck 3B, {c0000005, fffff80001ca3b7f, fffff8800e687030, 0}

Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+100 )

Followup: MachineOwner
---------
BugCheck 1E, {0, 0, 0, 0}

Probably caused by : intelppm.sys ( intelppm!SetGV3PerfState+29 )

Followup: MachineOwner
---------

 

[sanb111]

1. I ran memTest.
Found one error after 2 pass out of total 8 pass.
Failing address 001002c6d64.
Should i replace the RAM ?

2. From where can i get Intel Processor driver . Is it same as inf Driver for Motherboard.

3. Installed Latest power management driver from Lenovo but still it shows old
Tppwr64v.sys Wed Oct 18 15:40:21 2006

4. What would be the driver for Lenovo Parties Service Access Device Driver (SMBIOS), either update it or remove it.

5. System file scanner return result okie.

 

[sanb111]

Can a improperly sit/fit of ram be the cause of Memtest error / BSOD?
What is the probability of that scenerio?

 

[sanb111]

Can some expert help me out please with this issue. Thanks!

 

[sanb111]

I have Tested The Ram's Individually i.e one slot one ram.
Then another slot another ram.
Both Passed 7 Passes successfully. I am testing the Ram's again by putting them Together and see if it error out again. Am i doing it correctly ? Please advice.

 

[Capt.Jack Sparrow]

Hello,

Follow this thread and run this Tool http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

- Captain

 

[sanb111]

Thanks ! Will follow the instructions fully when i reach home ( right now in office).
Could you please advice on memtest results? Is ram faulty or not seated properly. Please advice

 

[Capt.Jack Sparrow]

Thanks ! Will follow the instructions fully when i reach home ( right now in office).
Could you please advice on memtest results? Is ram faulty or not seated properly. Please advice

Did you purchase RAM separately or did that came with the Laptop ? Just to make sure there is no compatibility issue. If MemTest fails there is nothing we can do to fix it.

 

[sanb111]

I purchased it separately from Comp USA and also i installed it myself.
1. I ran the Memtest first with both ram slots filled ( it gave one error in seven pass)
2. I tested the Indivdual Ram one at at time to find the faulty ram , even after 7 Pass no error.

My question is the ram good or should i return ( it's still under 30 day gurrantee). Or is the one error due to Ram not being properly installed first time ( not proper contact)

 

[Capt.Jack Sparrow]

I purchased it separately from Comp USA and also i installed it myself.
1. I ran the Memtest first with both ram slots filled ( it gave one error in seven pass)
2. I tested the Indivdual Ram one at at time to find the faulty ram , even after 7 Pass no error.

My question is the ram good or should i return ( it's still under 30 day gurrantee). Or is the one error due to Ram not being properly installed first time ( not proper contact)

Since you bought it separately i suspect it might be an incompatibility that could be the reason with two RAM gave error and with one it didn't. Anyways you could try running the MemTest86 with two RAM again so we could rule out whether it was seated properly or incompatibility

 

[sanb111]

I have started running Memtest again with two rams this morning. Will see result when i reach home.
Also the laptop came with 2 GB ram only. I replaced it with two 4 GB ram ( came as bundle) both are supposed to work in dual channel. So there might be compatibility issue between motherboard and those two new Ram.

 

[sanb111]

I have updated the first post with new attachment containing the info required. Can you please help on this.

 

[sanb111]

Can anyone please help on this issue. Thanks!

 

[Capt.Jack Sparrow]

Hello,

Did you ran the MemTest86+ again with 2 RAM's plugged in ? Basically the Dump are blaming Core Windows Files with will be the actual problem so it's could be a Hardware issue. So please post us the result of MemTest so we can try some additional steps if required.

I checked the Model in website and if its T510 Lenovo - Laptop computers - ThinkPad T Series - Technical Specifications it says you can have Memory upto 4 GB DDR 3

Maybe that could be the problem

ThinkPad T510
       Processor[URL="http://www.pc.ibm.com/us/fnotes.html#go3"]3[/URL] (Speed, L2 Cache, FSB)  
       Intel® Core™ i5 (2.4GHz, 3MB L3, 35W)
        Intel® Core™ i5 (2.53GHz, 3MB L3, 35W)
        Intel® Core™ i7 (2.66GHz, 4MB L3, 35W)
      
       [IMG]http://shop.lenovo.com/SEUILibrary/lenovo-portal/images/spec_divider_171x1.gif[/IMG]
      
      Preloaded Operating System[URL="http://www.pc.ibm.com/us/fnotes.html#go4"]4[/URL]       Genuine Windows® 7 Ultimate 64
        Genuine Windows® 7 Ultimate 32
        Genuine Windows® 7 Professional 32
        Genuine Windows® 7 Professional 64
        Genuine Windows® 7 Home Premium 64
        Genuine Windows® 7 Home Premium 32
        Genuine Windows® 7 Home Basic 32
       [IMG]http://shop.lenovo.com/SEUILibrary/lenovo-portal/images/spec_divider_171x1.gif[/IMG]
      
      Serial ATA Hard Disk Drives [URL="http://www.pc.ibm.com/us/fnotes.html#go5"]5[/URL]       160, 250, 320GB/5400rpm
250, 320, 500GB/7200rpm
80, 128, 160GB solid-state drive
       [IMG]http://shop.lenovo.com/SEUILibrary/lenovo-portal/images/spec_divider_171x1.gif[/IMG]
      
      Memory [URL="http://www.pc.ibm.com/us/fnotes.html#go6"]6[/URL]       [COLOR=Red][B]Up to 4GB of 1333MHz DDR3[/B][/COLOR]

According to your System spec

Is Windows 2008 R2 . . .
- x86 (32-bit) or x64
64 bit
- the original installed OS on the system?
No , I installed myself
- an OEM or full retail version?
Enterprise Edition from MSDN

- What is the age of system (hardware)? New 15 days old
- What is the age of OS installation (have you re-installed the OS?) 12 days
Can somebody please help me.
[COLOR=Red][B]Also i have installed new Corsair Ram ( 8 gb ) by myself.[/B][/COLOR] Running Memtest on them again.

- Captain

 

[sanb111]

Thanks Capt! I ran the memory test and got result now.
It's failing on two addresses. I will RMA the ram, and will order new one.

Should i do some other hardware test to make sure everything else is perfect?

Also ,T 510 Support 8 gb PC3 -10600 SDRAM 1333 SoDIMM Memory ( 2Dimm) , they sell the same model with 8 GB ram also.

 

[Petey7]

If your computer only supports 4GB, the 8GB of RAM could cause BSOD. Sometimes it will, sometimes it won't. It all depends on the computer. I doubt you would use all 8GB anyways, so try running it with just one stick installed, and see what happens. Update us with the results in 24-36 hours. If that turns out to be the problem, see if you can return the RAM and get 2x2GB sticks (for a total of 4GB) instead.

 

[sanb111]

Thanks Petey7 ! I have Installed Sharepoint 2010 And couple of other memory intensive program. Usually it takes 4 - 5.5 Gb of Ram under normal usage. So i need at least 8 gb ram on laptop.

The laptop T510 supports 8 gb for sure ( that's why i bought it).
Lenovo Support & downloads - Memory Compatibility - Notebooks
ThinkPad Memory description Memory speed Maximum memory sizeT410, T410s, T510 PC3-8500 DDR3-1066 or PC3-10600 DDR3-1333 SODIMM 1066 Mhz or 1333 Mhz 8GB

 

[Capt.Jack Sparrow]

Thanks Petey7 ! I have Installed Sharepoint 2010 And couple of other memory intensive program. Usually it takes 4 - 5.5 Gb of Ram under normal usage. So i need at least 8 gb ram on laptop.

The laptop T510 supports 8 gb for sure ( that's why i bought it).
Lenovo Support & downloads - Memory Compatibility - Notebooks
ThinkPad Memory description Memory speed Maximum memory sizeT410, T410s, T510 PC3-8500 DDR3-1066 or PC3-10600 DDR3-1333 SODIMM 1066 Mhz or 1333 Mhz 8GB

OK Great ! As if now it's quiet clear that the RAM is causing the machine to crash so i guess we can ignore the other tests.

Good Luck,
Captain

 

[Petey7]

I would maybe see if I could contact Lenova about that. The link Cpt. provided is directly from Lenovo's main site, and it clearly says a maximum of 4GB. Your link appears to be from IBM's site, but they no longer maker the Thinkpad series. That was bought by Lenovo a few years ago. I would definitely make a phone call or send an email to confirm which is correct.