Live Messenger problem with Windows 7 RTM

[AsymDesign]

solved

 

[zigzag3143]

I'm having some problems getting Live Messenger to work on the RTM build. I have installed it and when I try to connect I get the error message: We can't sign you into Windows Live Messenger Signing into Windows Live Messenger failed because the service is temporarily unavailable. Please try again later. Error Code: 80040154 I wanted to try uninstalling it and reinstalling it, however, it doesn't appear in the add/remove programs list and if I simply locate the folder and delete it, it reappears when I restart. Has anybody got any ideas as to how I resolve this? Cheers.

Hey Asym

Its possible that Messenger is down. If not there is a fix here Error: 80040111 or 80040154 - Windows Live If you still need to uninstall, or already have started let me know

Ken

 

[Tews]

First .. fill out your system specs .. help us to help you! Try a system restore to a point before you installed Windows Live, and try downloading the standalone version of MSN Messenger ... let us know if this works, or if we need to look further.

 

[Hedrush]

I had the same problem strangely enough, but after a reboot it worked.

 

[AsymDesign]

Hey Asym

Its possible that Messenger is down. If not there is a fix here Error: 80040111 or 80040154 - Windows Live If you still need to uninstall, or already have started let me know

Ken

Thanks for your response. I have tried both methods listed on that link and im still having the same problem. I know that messenger isn't down because i've tried it on another computer. Any ideas how I can go about uninstalling it if it isn't listed in the add/remove programs list?

 

[AsymDesign]

First .. fill out your system specs .. help us to help you! Try a system restore to a point before you installed Windows Live, and try downloading the standalone version of MSN Messenger ... let us know if this works, or if we need to look further.

I've filled out sys specs now, to the best of my knowledge anyway. The system restore is certainly an idea, it's just that i've installed so much in the last couple of days so it'd be annoying to have to do it all again. As for the old MSN messenger, I really dont want to have to use an outdated messaging client on my shiny new OS. I've now installed Pidgin which is running fine using my windows live account it'd just be handy if I could work out how to get the proper messenger running though.

 

[LFB]

Try to repair or uninstall and install again...

Look for Windows Live Essentials on the uninstall program list...

 

[zigzag3143]

Windows live essential isnt in add/remove? I dont honestly know. I just looked and its not in my add/remove (essentials is) and I dont see any uninstaller. Hummmmm. Let me check
Kenn

Edit for url: check here http://ask-leo.com/how_do_i_uninstall_windows_messenger.html

 

[LFB]

Windows live essential isnt in add/remove? I dont honestly know. I just looked and its not in my add/remove (essentials is) and I dont see any uninstaller. Hummmmm. Let me check
Kenn

Edit for url: check here How do I uninstall Windows Messenger?

There's another option.. download Live essentials run and overwrite the previous installation...

Essentials - Windows Live

 

[AsymDesign]

Windows Live Essentials doesn't appear in the add/remove list neither! Looks like it might have to be a system restore job!

 

[chev65]

Live messenger works fine for me in 7600 so it's not a Windows problem.

To delate it and start over again you need to uninstall the Windows Live essentials, Windows live Upload Tool and the Windows Live sign in assistant. After that I would redownload the program and reinstall.

 

[AsymDesign]

There's another option.. download Live essentials run and overwrite the previous installation...

Essentials - Windows Live

I've tried that and it just says Messenger is already instaled and gives me the option the install the others windows live applications. Hmmm. :/

 

[Tews]

Hope it does the trick

 

[LFB]

I've tried that and it just says Messenger is already instaled and gives me the option the install the others windows live applications. Hmmm. :/

I found this tip:

1. Press the Windows button on your keyboard, or launch the Start Menu using your cursor.
2. Tipe "Run"
3.In the prompted box, enter "RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove".
4. Press the Enter button on your keyboard, or click "OK."
5. When you are prompted and asked to restart your computer, click "Yes."

Edit:

You could try the Windows Installer CleanUp Utility too:

http://support.microsoft.com/kb/290301/en-us

 

[AsymDesign]

I found this tip:

1. Press the Windows button on your keyboard, or launch the Start Menu using your cursor.
2. Tipe "Run"
3.In the prompted box, enter "RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove".
4. Press the Enter button on your keyboard, or click "OK."
5. When you are prompted and asked to restart your computer, click "Yes."

It came back with Error: could not locate INF file.

 

[Dorfdad]

I got it working with no problem, Ive gotten that error before when their servers were down. However once you get it working make sure you log-out and go to the actually executable file for messanger in the c: drive and change it to vista compatibility mode. If you do not do this when you hide the window it will not go to the bottom right.

 

[wguimb]

It's working fine on my laptop and desktop running Windows 7 7600.16385. WLM version 2009 build 14.0.8064.206. The error indicates that something has stepped on module msxml3.dll. The easiest way to fix it would be to search for this file (c:\Windows\System32) and delete it. Then re-install Live Messenger. You just need to make sure you are using the correct version of that module. Mine show file version 8.110.7600.16385.