Mouse issue

[Doctor Device]

I have had windows 7 x64 for a while and suddenly, my USB mouse (OCZ Behemoth) stopped working. oddly, only the pointer stopped working, the clicker and scroll wheel work fine. It's a corded mouse, so no "new battery" comments.

WHAT I HAVE TRIED

• Different port
• Device manager->Reinstall (it appeared as "Unknown USB device". it now appears as "USB Human Interface Device" but still does not work.)
• Rolled back using System Restore to yesterday when it worked, nothing.
• Rebooting
• Going into my WinXP x64 install, it works there
• putting the Behemoth in my laptop, it works.
• Using another USB mouse on my computer (doesn't work with 3 mice that work fine on other computers)
• Trying other USB devices in my ports (all ports work fine with a thumb drive, as well as USB devices that require power)

POSSIBLE CAUSES

• I recently set up a "guest" account on my computer. this is the only major change i can think of (this was removed when i used System Restore)

IT IS NOT

• Motherboard Drivers (USB works fine with other devices)
• OCZ drivers (no mouse works correctly)
• Mouse Battery (corded mouse)
• Bad install (it worked fine for the approximate month i had Windows 7 on my computer)
• Proprietary driver clash (self-built rig, not HP/Compaq/whatever)

NOTES

• I have not tried a PS/2 mouse or USB->PS/2 adapter because i do not own one.
• The "new hardware wizard" does not pop up upon a mouse insertion
• I am admin account

 

[Zidane24]

I have had windows 7 x64 for a while and suddenly, my USB mouse (OCZ Behemoth) stopped working. oddly, only the pointer stopped working, the clicker and scroll wheel work fine. It's a corded mouse, so no "new battery" comments.

WHAT I HAVE TRIED

• Different port
• Device manager->Reinstall (it appeared as "Unknown USB device". it now appears as "USB Human Interface Device" but still does not work.)
• Rolled back using System Restore to yesterday when it worked, nothing.
• Rebooting
• Going into my WinXP x64 install, it works there
• putting the Behemoth in my laptop, it works.
• Using another USB mouse on my computer (doesn't work with 3 mice that work fine on other computers)
• Trying other USB devices in my ports (all ports work fine with a thumb drive, as well as USB devices that require power)

POSSIBLE CAUSES

• I recently set up a "guest" account on my computer. this is the only major change i can think of (this was removed when i used System Restore)

IT IS NOT

• Motherboard Drivers (USB works fine with other devices)
• OCZ drivers (no mouse works correctly)
• Mouse Battery (corded mouse)
• Bad install (it worked fine for the approximate month i had Windows 7 on my computer)
• Proprietary driver clash (self-built rig, not HP/Compaq/whatever)

NOTES

• I have not tried a PS/2 mouse or USB->PS/2 adapter because i do not own one.
• The "new hardware wizard" does not pop up upon a mouse insertion
• I am admin account

Nice details on your issue (helps cut down what needs to be said)

Try this...http://www.sevenforums.com/tutorials/3413-repair-install.html

Sounds like mice in general got corrupted in your 7 installation....see if the repair install fixes it

 

[Dwarf]

What does Device Manager show?

 

[Doctor Device]

IT IS NOT

• Bad install (it worked fine for the approximate month i had Windows 7 on my computer)

Nice details on your issue (helps cut down what needs to be said)

Try this...http://www.sevenforums.com/tutorials/3413-repair-install.html

Sounds like mice in general got corrupted in your 7 installation....see if the repair install fixes it

How would this happen, exactly? and i will try when i get home from school. I'm going to try other things because i don't want to lose my sound, etc. settings. Plus, the mouse worked fine for a long time in Win7, i got it day after launch and the mouse worked great without any installation needed.

 

[Doctor Device]

What does Device Manager show?

it shows "HID-Compliant Mouse". before i did some driver reinstalls, it said "Unknown USB Device".

 

[Zidane24]

IT IS NOT

• Bad install (it worked fine for the approximate month i had Windows 7 on my computer)

Nice details on your issue (helps cut down what needs to be said)

Try this...http://www.sevenforums.com/tutorials/3413-repair-install.html

Sounds like mice in general got corrupted in your 7 installation....see if the repair install fixes it

How would this happen, exactly? and i will try when i get home from school.

If your asking how mice in general got corrupted...I don't have a clear concise answer of why. In your notes above you mention that you only made a guest account as a major change. It would be a stretch to say this was the cause. Unless you might be forgetting anything else you did to the computer (such as installing a program...) than this might just be a fluke...

The repair install is the same as an upgrade install...it is just with itself. This means that you replace the Windows 7 files (files that might be corrupt) with the same ones in their stable entitys from the disc

 

[Doctor Device]

[/LIST]
Nice details on your issue (helps cut down what needs to be said)

Try this...http://www.sevenforums.com/tutorials/3413-repair-install.html

Sounds like mice in general got corrupted in your 7 installation....see if the repair install fixes it

How would this happen, exactly? and i will try when i get home from school.

If your asking how mice in general got corrupted...I don't have a clear concise answer of why. In your notes above you mention that you only made a guest account as a major change. It would be a stretch to say this was the cause. Unless you might be forgetting anything else you did to the computer (such as installing a program...) than this might just be a fluke...

The repair install is the same as an upgrade install...it is just with itself. This means that you replace the Windows 7 files (files that might be corrupt) with the same ones in their stable entitys from the disc

I didn't install a program.

 

[RogerR]

Not to overlook the obvious, but maybe the mouse just went bung. Laser failure?

 

[Doctor Device]

Not to overlook the obvious, but maybe the mouse just went bung. Laser failure?

Like i said in the OP, i tried multiple mice that work fine on others, plus my Behemoth worked on my laptop.

 

[Doctor Device]

Just uninstalled all my USB drivers, reinstalled and it is recognized as "unidentified Device"

 

[Frostmourne]

Can you run sfc /scannow at an elevated command prompt? Type cmd into the start menu and then right click the app and select run as administrator or press Ctrl+Shift+Enter. Also, disconnect every other USB device. They may be causing interference. Finally, update the chipset and BIOS.

 

[Doctor Device]

Doing sfc /scannow now. I now have a PS/2 mouse hooked up, it works fine but is ancient so it's awful for gaming, especially with my 2048x1152 resolution.

 

[Doctor Device]

Scannow results in the following:

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

 

[Doctor Device]

... bump