Mouse pointer

[duehew]

I have looked all over and do not see a solution to my problem. My mouse pointer has a mind of it's own even when typing. Also, I have the pointer set to not show when typing but it still sets on where I am typing especially in Facebook it has a box where I am typing. I have set the sensitivity way down on the touch pad and am at a loss as what to do. Sometimes when in Microsoft Explorer and moving the mouse an object or folder is selected and moved on it's own. I do not see anything here in reference to my problem. Even when typing the cursor moves randomly into another area and adds the typed letters there. I use the touch pad only and NO external mouse. Please help.

SYSTEM SUMMARY -
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name OWNER-PC
System Manufacturer Dell Inc.
System Model Precision M4600 LAPTOP
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz, 2701 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A16, 12/26/2013
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Owner-PC\Owner
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.96 GB
Available Physical Memory 5.81 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.2 GB
Page File Space 7.96 GB
Page File C:\pagefile.sys

 

[oscer1]

Hi try re installing the touch pad driver

 

[duehew]

mouse pointer

I did and it says it is up to date. I even did a full scan with Kaspersky and Malwarebytes and all is said to be OK.

 

[chefduane]

Is it a wireless mouse? Change the batteries.

 

[duehew]

Like I stated, "TOUCHPAD ONLY"

 

[AddRAM]

Just connect a wired usb mouse to your laptop, then disable the laptops mouse, problem solved

 

[duehew]

Why do people give such uneducated answers to a problem. If i wanted to use a different mouse i would. Please people, if you are going to give an answer make it an educated one!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[AddRAM]

uneducated LOL, ya right. It`s a simple fix while you work on your problem.

Ok then uninstall and reinstall the mousepad and driver software.

Clean your touchpad mouse.

How are they for educated answers.

Please don`t come here, ask for help, and then be rude. Just say Thank You for your suggestions and move on.

We are volunteers, please do not tell us what to do.

 

[torchwood]

drivers

Hi Duehue,
This is gonna sound silly but i would like you to roll back your driver

WHY.

With the intro of W10 there were numerous problems with the OEM/Synaptics touchpad drivers.
multiple releases have been made sinse, and its possible that some of these are now incompatible with W7.

Roy

 

[oscer1]

I did and it says it is up to date. I even did a full scan with Kaspersky and Malwarebytes and all is said to be OK.

did you go to the manufacture web site and download the touch pad driver and install. not going to device manager and update from their. also have you checked the palm rest setting?

 

[duehew]

Thanks Torchwood and Oscar1, I rolled back the driver and it went to plain mouse, problem still persisted. Reinstalled the latest touch pad driver and still no change. I am looking to a solution to the problem without adding other hardware. I have also changed all touch pad settings with no luck. Thanks again.

 

[oscer1]

is this a new problem that just started? have you tried a restore point before the problem started? when you said you turned down the sensitivity you mean you moved the slide to the right to heavy touch? and pulmcheck to the right?

 

[indianacarnie]

As oscer1 asked have you tried a restore point to before this happened? If not try that first. If still no love then you could try a sfc/scannow though I doubt its a system file thats causing this. If all else fails you could try a repair install of 7. We have tutorials on how to do these things in our tutorial section. I would link you to them but I'm too uneducated to do something like that.