Mozilla Firefox errors

[PattiChati]

Hi - I cannot get Windows explorer to work, the little circle just keeps going around forever. I can get on email and that is all. Did I maybe delete too much? Thanks.

 

[DustSailor]

Hi Patti,

No, you didn't delete too much. Do you mean Windows Internet Explorer? You didn't delete anything to do with Internet Explorer. Are you using this instead of firefox now?

Click this link and download the Microsoft fix tool to automatically fix it (if it can): http://go.microsoft.com/?linkid=9646978 (from Capt. Jack's tutorial).

Let me know if you still are having problems, and how its going with all of the fixes I've sent your way.

 

[PattiChati]

I don't know what the message said now. But when I go to open my Microsoft Excel it takes about 1 minute, but does finally open. I don't know what I was saying yesterday. I am still using ff.

 

[PattiChati]

Ok, Mr Fix it just kind of froze, didn't do anything. So I won't pursue it until I hear from you. I am not getting email notifications from this thread, so I will keep checking back. Thanks.

 

[PattiChati]

I just checked other programs and it seems like it is just microsoft excel that is doing this. I can get to websites ok.

 

[DustSailor]

YOu can get to Yahoo mail okay?

Does internet explorer work, or is it still messing up?

Not sure I know any fixes for Excel, just keep your computer updated and don't install anything unless you know what it is.

Other than Excel, are you still having problems anywhere? Microsoft Word works fine?

 

[PattiChati]

I can get to Yahoo mail and all the other website fine now. After I reinstalled then uninstall xosftspy everything cleared up.
Are you the one that helped me get rid of usb not recognized in the right hand corner. After I put a media card reader in the usb and then took it out, it has been giving me the error, I know someone gave me a quick fix, but I looked through all the posts I could find and didn't find it. Something about do something before you remove the device. I have put the device back in - went to removal of device - but it didn't work. Wish I could find who helped me.

 

[DustSailor]

Hey Patti, glad most of your problems are fixed for now.

You might try plugging the card in, keep it there during a restart, and after you get back into your account, see if this button shows up after you click it located in the far bottom right corner of your screen:


If it does show up, click it, and click safely remove USB or whatever it says for the media reader, but make sure it is the media reader. Let me know if this works.

Every time, you have to safely remove it in this way.

 

[PattiChati]

It didn't work, I still get that error. It only showed one removable device when I clicked on that icon. It makes me mad I can't remember what I was told. I usually write everything down and save it, but can't find this one. It was an easy fix too.

 

[PattiChati]

It said it was okay to remove usb mass media storage, so I assume it was the media reader

 

[DustSailor]

So do you think it is working now?

Everything running well?

 

[PattiChati]

Everything is running and working, but it is slow, takes a while for websites to open. It was like that before xosftspy, but not right after we removed all that stuff.

 

[gregrocker]

Have you ever had a clean reinstall on this PC? This solves almost all of these issues.

A reason I ask is that you are so engaged with your computer and it's performance issues that you should consider advancing to the stage where you gain much more control over it - by learning to clean reinstall, obtain a perfect reinstall, then back it up with an image you can easily restore in 20 minutes if it becomes irreparable or irreparably sluggish.

Trying to obtain Win7's native instantaneous, feather-light state is often not possible with all of the preinstalled crapware and useless factory utilities which have much better versions built into Win7 - even and especially sometimes when you've uninstalled all of it. Going completely clean unshackles Win7 to be itself without the encumbrance.

In deciding if this is the course you want to follow, you'll have to let go of scaredy-cat worries about "ruining" your OS, as you are literally constructing it from new and will learn to have the control you desire. You can take a WIn7 backup image now so that at any time you can go back. We will also be here to help you all the way. It will actually be easier for us to help you since we know that going completely clean will solve all these issues from the outset, as long as you get and keep a tight grip on what you allow to be installed in the future.

Reinstalling Windows 7
Win7 Home Premium x86 SP1 English Official ISO download
Windows 7 USB-DVD Download Tool

 

[PattiChati]

It was running so good yesterday though. I don't trust myself to do a clean install, plus the fact I think it would be so frustrating to reinstall everything all over. I have an anxiety disorder and just don't think I can do this. I did do a repair install, but don't think I noticed much difference. You said I was so engaged with my computer, should I just leave it since it is working, just a little slow?

 

[gregrocker]

Sure.

See ya tomorrow.

 

[PattiChati]

OK, you have a wonderful night while I just watch the snow piling up!!!!!

 

[DustSailor]

Can't imagine why your internet is slow. Perhaps it is because of constant internet temp folder deleting along with cookies, etc? DO you have your computer set to automatically delete these on exit, or have you checked the boxes to delete certain internet files? This is what mine looks like, and yours may be similar:


You will not want to have those boxes checked
BUT, if everything is working, it should be fine if you cannot find these settings. Its just a guess what is causing the delay. Glad we got it going for ya though! happy surfing. Stay safe

 

[PattiChati]

Mine doesn't look like yours. I go to Tools > recent history and I don't have the option of when to clear it out. But I do have everything checked to clean out, including cookies, temp files and history.

 

[DustSailor]

UNcheck them and click okay, as that checking them was only supposed to be temporary. That way, web pages can load faster as it isn't deleting them all the time

 

[PattiChati]

Aren't you supposed to clean out your cache and history and all that? I thought that is what kept your computer clean.