MSI R7 265 Black Screen Error

Malikhan

New member
Local time
12:57 AM
Messages
2
Hey Guys.
I Recently got an MSI R7 265 OC to replace my aging MSI HD R6770 Video Card.
Installation went smooth but here's the problem. Whenever i start my PC with the new video card the Monitor stays black and nothing shows up except a message that tells me to install LG Dual Package Software. The graphic cards fans and all other fans are moving. I cant even use my on board graphics or get into the BIOS.
However when i plug back my old card i don't get that message and can even use my on board graphics. I've been struggling since 2 days looking for help all over the interweb without any luck. Any help would be greatly appreciated.
Thanks

My Motherboard is Intel DH77-EB & Monitor is LG IPS224V & PSU is Corsair CX500
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
if you have integrated graphics, you have to plug you input from your monitor into the motherboard, then you should be able you use your on-board graphics, and boot into windows. (keep the gpu installed into the mobo). if you can boot into windows, find and install the newest drivers for the gpu, and any other software recommended, after that, you will most likely have to restart the pc anyways, so just shut it down, and move the output from the pc to monitor from your integrated spot, back to your gpu and then you should be able to use the gpu graphics. i do apologize in advance if it doesn't help, but seeing as how the problem is unsolved currently, maybe those who have had the issue don't have integrated, so the couldn't test the above step to see if it works
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
windows 7 home premium x64
CPU
AMD A8-5600K 3.6GHz Quad-Core Processor
Motherboard
Asus A88X-PRO ATX FM2+ Motherboard
Memory
G.Skill Ripjaws X Series 8GB (1 x 8GB) DDR3-1600 Memory
Graphics Card(s)
Nvidia Geforce Gtx 750 ti
Screen Resolution
1366x768
Hard Drives
Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
PSU
EVGA 500W 80+ Bronze Certified ATX Power Supply
Case
Deepcool TESSERACT BF ATX Mid Tower Case
Mouse
Etekcity 1600 dpi
Internet Speed
100Mbps down/ 10Mbs up
Antivirus
Kaspersky Internet Security 2015
Browser
Google Chrome
@boyer90
Thnaks for the reply. Unfortunately the Video Card is not compatible with my motherboard. I'm gonna update the BIOS to the latest to give one last shot. or else have to buy another mobo.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 64-Bit
@malikhan
please post which mobo and which gpu it is and i can double check compatability for you as well
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
windows 7 home premium x64
CPU
AMD A8-5600K 3.6GHz Quad-Core Processor
Motherboard
Asus A88X-PRO ATX FM2+ Motherboard
Memory
G.Skill Ripjaws X Series 8GB (1 x 8GB) DDR3-1600 Memory
Graphics Card(s)
Nvidia Geforce Gtx 750 ti
Screen Resolution
1366x768
Hard Drives
Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
PSU
EVGA 500W 80+ Bronze Certified ATX Power Supply
Case
Deepcool TESSERACT BF ATX Mid Tower Case
Mouse
Etekcity 1600 dpi
Internet Speed
100Mbps down/ 10Mbs up
Antivirus
Kaspersky Internet Security 2015
Browser
Google Chrome
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